Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 240940 Views
  • 77 replies
  • 85 likes
  • 240940 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 97280 Views
  • 206 replies
  • 44 likes
  • 97280 Views
  • 206 replies
  • 44 likes

link all playlists

cannot make one playlist from all existing playlist

  • Casual Listener
  • cannot make one playlist from all existing playlist
  • Amayy
  • Spotify Star
  • 226 Views
  • 3 replies
  • 0 likes
  • link all playlist
  • 226 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists shrunk / large number of songs disappeared from playlists

PlanPremium DeviceFairphone 4 Operating SystemAndroid 13 My Question or IssueSeveral playlists got significantly shorter with only a fraction of songs remaining on different playlists compared to their previous size (online, i.e. not related to offli...

  • Casual Listener
  • Plan Premium   Device Fairphone 4   Operating System Android 13   My Question or Issue Several playlists got significantly shorter with only a fraction of songs remaining on ...
  • Ivelina
  • Moderator
  • 289 Views
  • 5 replies
  • 0 likes
  • 289 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist searches only play searched tracks

PlanPremiumCountryUnited KingdomDeviceMac, WindowsOperating SystemWindows 10 & Latest Desktop iOS My Question or IssueSo I have a few big playlists that I enjoy, but sometimes I want to start from a specific track. I search the track or artist in the...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Mac, Windows Operating System Windows 10 & Latest Desktop iOS   My Question or Issue So I have a few big playlists that I enjoy, but some...
  • TacNuke
  • Casual Listener
  • 5088 Views
  • 8 replies
  • 15 likes
  • 5088 Views
  • 8 replies
  • 15 likes

Solved!! declutter queue when playlist is in shuffle mode

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSpotify AI bots have invaded my playlists. It looks like if I deselect shuffle mode and re-select the playlist, the queue only contains my list. (yay). But if I turn on shuffle, AI bot...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Spotify AI bots have invaded my playlists.  It looks like if I deselect shuffle mode and re-select the pl...
  • mjl4
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release Radar Doesn't Update on Devices

PlanPremiumCountryUSA Device(iPhone 12, Macbook Pro 2021)Operating System(Mac OS, iOS) My Question or IssueHi, release radar isn't updating on my apps (either phone or laptop). I've deleted the app on both devices and reinstalled. No change. Logged o...

  • Newbie
  • Plan Premium Country USA   Device (iPhone 12, Macbook Pro 2021) Operating System (Mac OS, iOS)   My Question or Issue Hi, release radar isn't updating on my apps (either phone or...
  • throwhands
  • Casual Listener
  • 9340 Views
  • 60 replies
  • 7 likes
  • 9340 Views
  • 60 replies
  • 7 likes

Solved!!Superuser Contribution Search for specific songs in your playlists

You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs that I didn't notice do not match the theme of my play...

  • Newbie
  • You should add the feature to type a specific song in a search box that would find that same specific song in you playlist. Sometimes I add an entire playlist to my playlist and some of the songs tha...
  • Sitko
  • Casual Listener
  • 7320 Views
  • 7 replies
  • 1 likes
  • 7320 Views
  • 7 replies
  • 1 likes

Superuser Contribution Entire Playlists greyed out but I can still play them from my Library

PlanFreeCountryU.S.DeviceWebPlayerOperating Systemnull My Question or IssueHello, I have a question regarding the fact that all my previously playable songs on my Spotify-created playlists are now unplayable and greyed out, but I can play the greyed ...

  • Regular
  • Plan Free Country U.S. Device WebPlayer Operating System null   My Question or Issue Hello, I have a question regarding the fact that all my previously playable songs on my Spotify-cre...
  • greenvan98
  • Newbie
  • 9619 Views
  • 15 replies
  • 3 likes
  • 9619 Views
  • 15 replies
  • 3 likes

Solved!!Superuser Contribution Combining Playlists

Having the option to combine playlists.Some of the music on my playlists sound the same or I've made a playlist but forgotten about it then unknowingly made a similar one.It would be great to select which songs go on the combined playlist OR have the...

  • Regular
  • Having the option to combine playlists. Some of the music on my playlists sound the same or I've made a playlist but forgotten about it then unknowingly made a similar one. It would be great to sel...
  • KRiddick
  • Regular
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Manual "next in queue" is not saved when changing context if queue is saved from another device.

PlanPremiumCountryUKDevicePoco F3/PCOperating SystemAndroid 11/Windows 10 My Question or Issue Can you make it so manual queue "next in queue" items persist in other devices when switching between them. I want to listen to my queue, but if I switch c...

  • Music Fan
  • Plan Premium Country UK Device Poco F3/PC Operating System Android 11/Windows 10   My Question or Issue   Can you make it so manual queue "next in queue" items persist in other d...
  • plath
  • Music Fan
  • 269 Views
  • 3 replies
  • 0 likes
  • 269 Views
  • 3 replies
  • 0 likes

Can you restore a collaborative playlist? (Less than 90 Days Old)

PlanPremiumCountryUSADevice(iPhone 14)Operating System(iOS 17) My Question or IssueI was owner of a collaborative playlist. I deleted it while upset. I want to restore it. It is less than 90 days old.

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 14) Operating System (iOS 17)   My Question or Issue I was owner of a collaborative playlist. I deleted it while upset. I want to restore it. It...
  • Ximzend
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't recover my shared playlist even though others can see it

PlanPremiumCountryUnited States DeviceiPhone 11 My Question or IssueI created a private playlist that I shared with a friend a few years ago. ~A year ago, I accidentally unliked/deleted it. When I tried to recover it (within 90 days of accidentally d...

  • Visitor
  • Plan Premium Country United States    Device iPhone 11   My Question or Issue I created a private playlist that I shared with a friend a few years ago. ~A year ago, I accident...
  • doawastaken
  • Newbie
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Solved!! How to get back my liked song list

PlanFree/PremiumCountry DeviceiPhone 15Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI accidently replaced my whole liked song library. Is there a way I can restore my liked song list to a previous day? All my 800 songs ...

  • Casual Listener
  • Plan Free/Premium Country   Device iPhone 15 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I accidently replaced my whole liked song library...
  • Rishablal1
  • Newbie
  • 330 Views
  • 3 replies
  • 0 likes
  • 330 Views
  • 3 replies
  • 0 likes

Superuser Contribution Homepage not refreshing

PlanPremiumDeviceiPhone 12 Recently, ive noticed that the album recommendations on my homepage has not been refreshing. All of my recommendations and recently played albums have stayed the same. Help would be very much appreciated!

  • Casual Listener
  •   Plan Premium Device iPhone 12  Recently, ive noticed that the album recommendations on my homepage has not been refreshing. All of my recommendations and recently played albums have ...
  • Dessi
  • Moderator
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Superuser Contribution remove podcast suggestions from home screen

PlanPremium CountryGermanyDevice(Desktop)Operating System(Ubuntu) My Question or IssueHi since spotify discontinued the previous desktop client I was forced to update to the new version, although dissatisfied with it. However, looking past the points...

  • Newbie
  • Plan Premium   Country Germany Device (Desktop) Operating System (Ubuntu)   My Question or Issue Hi since spotify discontinued the previous desktop client I was forced to update ...
  • wujesty
  • Regular
  • 10427 Views
  • 9 replies
  • 10 likes
  • 10427 Views
  • 9 replies
  • 10 likes

Superuser Contribution Constantly having to restart my phone for Spotify to actually play the song on screen.

My Question or IssueI would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spotify it would still show the last song played but woul...

  • Casual Listener
  • My Question or Issue I would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spot...
  • Zahgy
  • Newbie
  • 4064 Views
  • 17 replies
  • 1 likes
  • 4064 Views
  • 17 replies
  • 1 likes

I can't see/access certain album, but my friends can

I can't see/access one album that happened to be my personal favorite album, but what makes it weird is my friends can access it. The album is Dead Throne by The **bleep** Wears Prada. Can you help me please? So sick if I have to listen to this by us...

  • Casual Listener
  • I can't see/access one album that happened to be my personal favorite album, but what makes it weird is my friends can access it. The album is Dead Throne by The **bleep** Wears Prada.   Can y...
  • ribezaz
  • Spotify Star
  • 148 Views
  • 3 replies
  • 1 likes
  • 148 Views
  • 3 replies
  • 1 likes

Superuser Contribution Tesla liked songs export

Hi guys! I’ve a tesla account on my car that will end in 30 days. I want to export my liked songs into my my premium account… is that possible? I’ve tried to search for my car account and I found my playlists saved but not my liked songs playlist… ca...

  • Newbie
  • Hi guys! I’ve a tesla account on my car that will end in 30 days. I want to export my liked songs into my my premium account… is that possible? I’ve tried to search for my car account and I found my ...
  • OscarDC
  • Moderator
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Library Sync between iPad and iPhone

PlanPremiumCountryUnited StatesDeviceiPhone 13, 13-inch iPad ProOperating SystemiOS 15, iPadOS 15 My Question or IssueI often have an issue when I add an album to my iPad and switch over to my iPhone, I don’t see the album in my library. The reverse ...

  • Music Fan
  • Plan Premium Country United States Device iPhone 13, 13-inch iPad Pro Operating System iOS 15, iPadOS 15   My Question or Issue I often have an issue when I add an album to my iPad and...
  • Fotoguzzi
  • Casual Listener
  • 2872 Views
  • 3 replies
  • 0 likes
  • 2872 Views
  • 3 replies
  • 0 likes

Superuser Contribution Delete local files on iPhone application

Hello there, How can I delete songs in my local files situated in my iPhone app? Thank you so much.

  • Music Fan
  • Hello there,   How can I delete songs in my local files situated in my iPhone app? Thank you so much.  
  • OscarDC
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes