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Me desaparecio mis "Me gusta" al pasar de gratis a premiun

Me desaparecio mis "Me gusta" al pasar de gratis a premiun

Tenia una lista en la biblioteca " me gusta" y al pasar a un plan familiar premium desaparecio la lista
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1 Reply

Hey there, 

 

Thanks for reaching out about this here in the Community. Hope you don't mind a reply in English as it's the official language of the Community. 

 

Based on what you mentioned, it's possible that you subscribed to Premium on a different account. You can check if you have more than one account by following the steps here. Once you find it, you can create a playlist with your Liked songs on that account and then transfer them to your Premium account with these steps. You can then close that account to avoid any mix-ups in the future. 

 

If that's not the case, you can reach out to our Support team through any of these channels so they take a closer at what might be happening and further assist you with this.

 

Hope this helps. If you need a hand with anything else, the Community is here for you.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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