Mobile app and Chromebook app not syncing liked songs

[demiitra]

Plan

Premium

Country

US

Device

Pixel 3a, Acer Chromebook

Operating System

Android 11, Google Chrome OS

My Question or Issue

On my phone, it says I have ~3300 liked songs and my Chromebook said ~3200. I googled the issue and tried re-installing the app on both devices and nothing worked. When I re-installed the Chromebook app, my liked songs playlist went down to 163 songs, my phone's liked songs remain consistent. Also, the 163 liked songs are the ones that didn't sync up on my phone to the Chromebook, and I think some are still missing. Any help would be appreciated!!!

[Alex]

Hi there @demiitra,

Thanks for reaching out about this in the Community!

There is currently an Ongoing Issue under investigation, as some users are experiencing similar issues on their mobile apps. This seems relevant here, since the Chromebook uses the Android Mobile version of the app rather than the Desktop version.

Check out the troubleshooting steps in the post and see whether anything helps. Don't forget to +Vote and subscribe (from the 3-dot menu) to the thread, in order to stay up do date with any development.

Hope you find this useful.