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My favorites playlist has been wiped to a very old version of itself

My favorites playlist has been wiped to a very old version of itself

My device logged out of my account, when i logged back in most of my account was reverted to really far back, all my saved playlist where gone and the "favorites" playlist, which is the one that i use the most, was left with only 17 songs out of a few hundred that i saved over the years.
Is there some way to get all that information back?
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1 Reply

Hi there,

 

Thanks for reaching out.

 

The most likely reason for this is that you've logged into another old account. See these steps to find your correct account, then you will also have your full library back.

 

Hope this helps.

JoanModerator
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