My podcast stats is not updating

[user-removed]

I created a podcast called Greener Future, but after 10 of my friends listen to the end of the episode, the stats on podcaster.spotify.com didn’t update. And it has been like this for 6 hours now.

Plan

Free

Country

Thailand

Device

Macbook Air 2020 intel core i5

Operating System

MacOS catalina

My Question or Issue

[Jeremy]

Hey there @,

Thank you for your post here in the Community.

For more information about this we suggest that you have a look at this article.

If you have any questions we're always one reply away. We're happy to help.

Cheers!

[cchua]

Hi Jeremy,

I have the same problem. I tried using the date range but it won't allow me to select days after January 18, 2021. I uploaded my podcast on January 17, 2021. It is now the 20th and I can't see my statistics. Please help.

[cchua]

Hi Jeremy,

I have the same problem. The article did not help at all. I tried selecting a date range in the statistics but it won't allow me to select days after January 18, 2021. I uploaded my podcast on January 17, 2021. It is now the 20th. Kindly help.

[Ivan]

Hey @cchua, 

Help’s here!
 

If it's still not possible to select a time after a specific date it's best to get in touch with our team at Support for Podcasters. You can reach out to them at podcasters-support@spotify.com. 

Make sure you include the name of your podcast, the link to your RSS feed, and the email address of your Spotify account to get help faster.

Hope this helps. Let us know how it goes.