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Play music

Play music

When I click on a song, it plays just a part of it. What should I do to make play it?

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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome. We hope you don't mind us moving your post out of the Chats section to one of our Help boards as it fits better here.

 

If you have a free account, it's possible that you're listening to a preview of the track. Keep in mind that with a free account, you cannot pick and play songs from a playlist, but you can listen to them in shuffle mode to play the full song. In this case, we'd recommend using the Play button in the playlist you want to start a shuffle playing.

 

In case you have a Premium subscription, this could be related to some damaged cache stored on your device. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

Hope this helps. If you have any additional questions, don't hesitate to ask.

OscarDCModerator
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