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Playlist always jumps to the top

Playlist always jumps to the top

Plan

Premium

Country

Germany

Device

Samsung Galaxy S21 FE 5G

Operating System

Android 12

 

My Question or Issue

This issue happens almost all the time when I'm scrolling through one of my playlists. Whenever I tap the Now Playing Bar or go to any other menu and then go back to the overview of the playlist, it always jumps to the top of the playlist instead of staying where I was before. Or when I put my phone on standby and then turn it back on, it also jumps straight to the top. It's frustrating when you have a playlist with 2000 songs and you're forced to constantly scroll down to where you were before. Especially when you are at an environment where you don't have the time to search for the spot you were after almost every song. It seems like this was an issue before a few years ago, but I've been experiencing this only since the last few days.

Reply
1 Reply

Hey there @kekvin,

 

Thanks for the post.

 

Sorry to hear that this is happening. We'd recommend running a clean reinstall of the app. Please follow the steps from this Spotify Guide exactly, as this will assure that all app data is cleared completely, before reinstalling. 

 

If the issue continues after this please let us know your exact Spotify version.

 

Cheers.


 

AlexModerator
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