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Playlist cover not changing

Playlist cover not changing

Plan

Premium

Country

Spain

Device

Both iPhone and iMac

 

My Question or Issue

I am not able to change the cover for any of my playlists. As soon as I select an image and click on "save changes", it would be loading forever until a message appears regarding my Internet connection.

I've tried this many times with different playlists and images, I've also checked that my Internet connection is just fine, yet it still doesn't allow me to change any cover at all.

What can I do to fix this? Been stuck like this for a couple days 😥 .Thank you!

Reply
1 Reply

Hey there @pepapepapepa

 

Thanks for getting in touch about this and welcome to the Community. 

 

First up, we suggest that you try changing it from a different device to see if the same happens. 

 

If the issue persists, would you mind giving a different internet connection a go to check if that does the trick? If you've been using WiFi, now you can try with mobile data. 

 

Lastly, you can also try changing the image's size and format or using a different one to rule out any issues with the image itself. 

 

Let us know how it goes.

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