Playlists deleted and gutted

[at1with0]

Overnight, my "Likes" playlist went from 300 songs to approximately 30 songs.  Spotify doesn't recognize any list I have (including the now empty ones) as recoverable.

Plan

Premium

Country

us

Device

win11

Operating System

win11

My Question or Issue

Overnight, my "Likes" playlist went from 300 songs to approximately 30 songs.  Spotify doesn't recognize any list I have (including the now empty ones) as recoverable.

[OscarDC]

Hey @at1with0,

Thank you for reaching out to the Community and welcome. 

To make sure we covered all the basics, would you mind logging out and back in twice to force the sync between your account and your device to see if it makes any difference. 

Also, if you logged your account out before the change happened, it's possible that you've logged into a different account with different content by mistake. In that case, we'd recommend trying the different login methods mentioned here. 

Hope this helps. If anything else comes up, the Community will be here for you. 

[at1with0]

Hi and thanks for the reply!

Should I sign out of all devices on both accounts that have premium Spotify
and then log in on one device, log out on that device, and then sign in one
more time on that device using the account I want to use? Is that the
basic process I need to follow?

[Eni]

Hey there @at1with0,

Thanks for getting back to us. 

No worries, you can do this process only on the device you noticed you don't see all your Liked songs. You just need to log out from your account on that device by following these steps and then log back in making sure you're using the right login info. 

If that doesn't do the trick, could you let us know if you can see all your Liked songs on a different device?

Let us know how it goes.