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Podcasts Hosted by Spotify (Megaphone) Will Not Play

Podcasts Hosted by Spotify (Megaphone) Will Not Play

Plan

Premium

Country

United States

Operating System

Android AND Windows 11

Troubleshooting

App updated, cache & data deleted, hard restart, phone restart

Time

Ongoing for weeks

Issue

Entire libraries of certain podcasts will not play. Thus far it seems exclusive to podcasts hosted on MEGAPHONE which is owned by Spotify.

Reply
3 Replies

Hey @anonpanda,

 

Thanks for posting in the Community.

 

Could you share links to a few podcast episodes that you're not able to play? Does this happen only on your account or it happens on a new account as well?

 

Keep us posted.

 

Cheers!

DianModerator
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Hi,
My account has been established for a while, so I do not know if it happens
on new accounts.

Please note that it is not single episodes, but seemingly entire catalogs
of certain podcasts. I have tried many episodes for each podcast I have
tried.

*Does not play*:
The Man Enough Podcast
Struggle Care by KC Davis
This American Life
I Weigh with Jameela Jamil


*Does play*:
Up First by NPR
People Pleasers by Austin Archer
The Anthropocene Reviewed by John Green
Small Triumph Big Speech by Dylan Maron

Hey @anonpanda,

Thanks for getting back to us.

We've tested this on our with a US account but couldn't reproduce the issue.

 

Can you please try using a different internet connection from a different provider? If that fails, try creating a new account to rule out an account issue.

Keep us posted.

MihailYModerator
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