Récupérer un fichier importer

[#1]

Bonjour,

J'ai importer une musique sur mon compte Spotify. J'ai toujours reussi ç l'écouter depuis ordinateur (et non Iphone), mais depuis quelques temps, le fichier est impossible à ouvrir. Comment puis-je le récupérer ?

[Lyubka]

Hey there,

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

Based on what you've described, we're getting that you're experiencing issues playing your Local files on your PC. If that's the case - we'd recommend that you check out "Local File not playing?" part of this article.

If you'd like to upload local files from your PC to your iPhone, so you can play them on both devices -  just follow the steps in this article.

If none of the above is the case - feel free to share more details about your issue. Any screenshots you can provide will help us get a better understanding and we'll be able to suggest more accurate troubleshooting. 

We'll be on the lookout for your reply 🙂