Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Re: My Saved Albums Are Gone

Re: My Saved Albums Are Gone

The same thing has happened to my account as well.  Has anyone figured out what is the issue and how to find your saved albums and get back to the album tab?

Reply
1 Reply

Hi there @theuniongroup,

 

Thanks for your post here in the Community!

 

We've moved your post to a new thread because the one you posted on was quite old. Now, we haven't received any recent reports for this. Did you notice if this happened after an update or recent change? You should find the Albums tab by going to Your Library and selecting Albums on top. If you can't find it, try logging out and back twice in a row to force a sync between your account and the app.

 

If the issue persists, then it's best to perform a clean reinstall of the app by following these steps. No worries, you won't lose any saved content.

 

If these recommendations don't make a difference, send over a screenshot of the tabs you see when going to Your Library. Additionally, let us know your device model and OS version, along with the Spotify version you're running.

 

We'll be here!


 

 

 

Susan_GPModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts