Recently played list disappeared on Mac

[richhand]

Plan Free

Free/Premium Free

Country Canada

Device MacBook Air

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System iOS 10.15.7

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I can't see Recently Played anymore. This was a great feature if you hear a song you like but can't get to your computer in time to see the title and artist. I've included a screen shot on what happens when the Queue button is pressed. It seems to try to open with a top part showing of Recently Played, but that's it. Que passe?

[Maria · Accepted solution]

Hey there @richhand,

Thanks for posting on the Community! Apologies for the late reply, as we just came across your post.

Could you check if clearing stored cache from the app makes any difference? Once it's done, try logging out and back in again. This action should resync your account info.

If that doesn't do the trick, could you ask a friend or family member to log into their own account on your Mac to see if the same thing happens to them?

Let us know how it goes.

Cheers!