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Some of my playlists are completely gone

Some of my playlists are completely gone

Plan

Premium

Country

Finland

Device

All devices

Operating System

Tested on Android and Windows

 

My Question or Issue

Some of my playlists are completely gone and I'm not able to listen to anything neither on my phone or PC. I haven't deleted them or touched them at all.

Reply
1 Reply

Hey there @HezuJemsu

 

Thanks for getting in touch about this here in the Community. 

 

You can recover your playlists if they've been deleted within the last 90 days by following the steps here

 

However, since you mentioned you haven't deleted them, it's recommended you secure your account by following the steps below:

 

  1. Log in to your account page and scroll all the way to the bottom.
  2. Select SIGN OUT EVERYWHERE.
  3. Request a password reset by visiting this article.

It's also worth checking the apps that are linked to your Spotify account on your account page under Apps and remove any you don't recognize. You can find out more tips on how to protect your account here.


Let us know how it goes. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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