Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Some song suddenly became unplayable when I click them

Some song suddenly became unplayable when I click them

So, Hi! I wanted to post this cuz it's the second time that happens to me and I wanna know what can I do cuz well, today I wanted to play some Melodrama songs, I clicked on the album (that it's downloaded) and when I pressed on the song, it started, but instantly stop playing and instead of the downloaded icon this showed up (!) 

As I said, it's the second time this happens to me, and I can't even play them directly from my playlists, only the songs from that album become unplayable, my other songs in my playlists are totally playable, so I need to look them up individually.

I'll add a screenshot so you can see how It looks.

Have a nice day y'all!

 

 

 

Screenshot_2021-11-13-03-30-44-247_com.spotify.music.jpg
Reply
1 Reply

Hey there @mau_monares

 

Thanks for reaching out here in the Community!

 

Would you mind letting us know if the same thing happens when you download this album on a different device? 

 

Also, have you tried any troubleshooting steps this time? If so, let us know which ones so that we can give you better suggestions. 

 

We'll be on the lookout for your reply.

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts