Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanPremiumCountryCanadaDeviceFiio X5iiiOperating SystemAndroid My Question or IssueI have a 256GB micro SD card in my player, and the songs I download offline keep disappearing from my device, and my storage keeps changing back to internal. I have t...
PlanPremiumCountry USA DeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueIf I use the Enhanced Playlist feature on a downloaded playlist, are my downloaded songs played from the device or are they streamed? Example: I have a downloaded pla...
I download playlists and albumns frequesntly, basicly any I think I will listen to a lot. I try not to use too much data, and sometimes I wont have any service in the area I am in. Recently I went on a week long trip to the outback where there was no...
I think we should be able to make playlists while offline, it just makes sense its annoying that you can't
I can't search for anything because the query endpoint returns a 502 gateway error. It's been going on for about 10 minutes. DeviceWebOperating SystemUbuntu [edit]All good now, sorted itself out after another 5-10 mins.
Premium Plan My Question or IssueMy Country Western Playlist keeps getting falsely reported for violating terms and this is causing my playlist name to be deleted. Searching on Reddit and Spotify threads shows I am not the only person having this iss...
Plan - PremiumCountry - USMy Question or IssueI love my Daily Drive : NPR, BBC News Minute, The Daily, The Journal… but it’s been a few months since I’ve been able to tune in. Now that I have the time again, the shows are all wrong. There’s just the ...
PlanPremiumCountry DeviceiPhone SEOperating SystemiOS14.8 My Question or IssueHi,I was trying to generate a 'Blend' link, however, was struggling to click the 'Create' button as it was blocked by the music bar. I eventually had the bar hide temporari...
PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro MaxOperating SystemiOS 104.8 My Question or IssueMy new local files are showing up on my phone and downloading fine (not greyed out), and they're playing on my desktop fine, but when I try and play t...
PlanPremiumCountryAmericaDeviceChromebookOperating SystemChrome OS My Question or IssueSo I'm trying to get songs from my computer on to spotify but I've been having a few problems.I can't even find anything regarding local files on the app. Not in t...
not all albums list displayedcountry - BelaruspremiumMacBook, iphone, webI see only part of all albums of Jedi Mind tricksbut if I use vpn I can see them all
PlanPremiumCountryFranceDeviceAll my devices (Windows 10, Samsung A51, PS4)Operating SystemWindows,Android My Question or IssueHello, when I create a playlist and I add my favorite songs to it, when I come back to the playlist I created, the tracks T...
Lately I have created a couple of blends with my friends, but analyzing the playlist I realized that many of the songs that are there are songs that I have only played a couple of times, also all the blends created contain the same songs on my part a...
L.S.Songs already in playlist keep ending up in my Discover Weekly.Please add functionality: don't include in Disover Weekly playlist (because I do like them but want to get to know more new songs). Thanks
Hey guys. There is a very common error in Spotify when a song by a certain artist has multiple participations and the same appears on other albums by other artists. I took a print of this problem. Check this out: I'm listening to Elton John's compila...
I recently uploaded my local files to my Spotify app on desktop and it seems there is an issue with grabbing the correct titles of all the songs. Let me just say, this may not be a problem and Spotify may not be able to properly translate. For clarif...
I added some previously private playlists to my profile and the playlist covers don’t match. I then went to rearrange the songs and the playlist cover changed in my library, but not in my profile. The problem is on my iphone and mac.
PlanPremiumCountryFranceDevice(OPPO RENO 2 Z and Personal computer)Operating System(Android 11 and Windows 10) My Question or IssueHello,Is there a way to clear this playlist, because it always shows shows that I don't listen to and hinders the reada...
PlanFree/PremiumCountry Device(Amazon Alexa)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm pretty sure you used to be able to play different music in different rooms e.g. Megadeath in the Kitchen and Chris De Burgh in...