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Spotify Artist Radio playlist not working, can't load nor delete from my library

Solved!

Spotify Artist Radio playlist not working, can't load nor delete from my library

I at some point followed a playlist of an artist's radio and now I can't interact with it. I think it's a Spotify playlist and it seems to be broken. It is in my library, but when I click on it it does not load, and when I right click on it to remove it nothing happens (whereas right clicking other playlists gives me the options to remove them). This happens on both the OSX desktop app and in the web player. Same happens when I try to access the same playlist from other accounts.

 

The screenshot attached shows what happens when I click on "Starzi Radio."

 

Here is the playlist URL: https://open.spotify.com/playlist/37i9dQZF1E4CJgowFLib0Z 

 

How do I remove it from my library and profile?

 

My specs: Premium plan, USA, Macbook Pro 2017

 

Screen Shot 2022-01-21 at 11.20.37 AM.png
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Accepted Solutions
Marked as solution

Hey there @jamesutterback,

 

Thanks for reaching out to us. This is a bit odd indeed.

 

It does seem like the list was removed from Spotify and cannot be accessed any more. Could you try locating the list by going to Your Library > Playlists on desktop and right-clicking it to see if you've able to get the options list there?

 

If not you can reach out to our support team here and they should be able to remove the list for you.

 

Let us know if there's anything else we can do for you in the meantime.

ElenaModerator
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View solution in original post

2 Replies
Marked as solution

Hey there @jamesutterback,

 

Thanks for reaching out to us. This is a bit odd indeed.

 

It does seem like the list was removed from Spotify and cannot be accessed any more. Could you try locating the list by going to Your Library > Playlists on desktop and right-clicking it to see if you've able to get the options list there?

 

If not you can reach out to our support team here and they should be able to remove the list for you.

 

Let us know if there's anything else we can do for you in the meantime.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Resolved. I got on a chat with someone at Customer Service and Support via the link you sent and they were able to delete the broken playlist on their end.

Thank you!

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