Spotify won't allow me to play anything without a premium

[okgreat5858]

I'm abroad and i forgot to change my settings to my country so it disabled my account for a while, and when i got back on everything was restored except the fact that it won't allow me to listen to any songs without a premium. I'm online and i already tried logging out and back in, deleting the app and then redownloading the app. It stays the same??? Help **bleep**.

[okgreat5858]

what i mean is that the "You discovered a Premium feature" notification contiousely pops up

[JamesGB]

Hello, @okgreat5858

Thanks for reaching out to the Spotify Community.

On the mobile edition(s) of the Spotify application, all playback is restricted to "Shuffle Mode" on albums and playlists. You'll also be subject to adverts and other limitations of the Spotify Free service. 

If you choose to activate "Shuffle Mode" you'll be able to listen to a particular album or playlist in a random order.

You can use Spotify Free on the desktop, also subject to limitations, without the "Shuffle Mode" enforcement. Otherwise, you'll need to upgrade to Premium in order to freely access your music on the go.

Kind regards,

James

[user-removed]

Hi,

I don’t see a solution to this persons query, which is also mine. Spotify won’t let me play anything and doesn’t even show me episodes any more, every time I try to play something it says ‘you’ve discovered a premium feature’. I am in Europe, what has happened to Spotify?

[Eric1489 · Accepted solution]

You need to go to your account and change the country and region settings. This website might help: https://support.spotify.com/article/country-region-settings/

If you’re on mobile, go to the link that the website above provided (the account page link) and then follow the steps of website I provided to change to the country you’re living in right now. Hope that helps!

[Casperjazz]

This is the solution!! Thank you! 🙏 

[Sofia小馨]

i tried that BUT IT DOESNT WORK WITH OR WITHOUT SHUFFLE MODE i cant even play individual songs!!!!!!!

[misguidedScavenger]

What the **bleep** the same person gave the same solution twice which is not the solution I don’t think this has anything to do with region unless European Spotify is just shittier. Nothing is working at all everything is greyd out and says it’s a premium feature, when it’s a region issue it signs you out and doesn’t let you sign back in. And by the way for anyone going abroad for longer than the 14 days or whatever it is just sign in while using a VPN for your region and then go back to normal the clock resets

[#9]

when i open my spotify account,it is black like when it’s in offline mode,despite being connected to the internet.I can’t play any songs.

[No166]

My spotify won't let me play anything and it shows 'You've discovered a premium feature' PLEASE HELP 

[No166]

If  anyone has ideas please reply. It will help me a lot i'm sad without music

😭😭

[Fusik1]

Plan

Free

Country

Russia(but i using VPN)

Device

Realme c21 y

Operating System

Android 11

When I go to spotify it doesn't show ANY music. I have already re-logged in, updated the app, turned on the VPN, turned it off, cleared the cache, but nothing helped. I can't listen to music :

My Question or Issue

When I go to spotify it doesn't show ANY music. I have already re-logged in, updated the app, turned on the VPN, turned it off, cleared the cache, but nothing helped. I can't listen to music 😞

[Yuki56]

Plan

Premium to Free

Device

Glaxay Ao5

All my playlist in my library are empty after my premium plan ended and even playlist I've never opened before, it's even empty on my laptop.

I've restarted my phone and reinstalled the app and it still doesn't work🥲.

[Yuki56]

This morning when I opened the app it asked me to update my location because it was set to the USA because I bought a gift card for premium and the free plan isn't international.

I nearly bawled my eyes out yesterday when I saw my liked list empty🥲.