Announcements
Hello everyone! We are aware and investigating some issues with payments right now. Click this link for more info.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify won’t sync my local files

Spotify won’t sync my local files

I am using a fully updated Spotify with an iPhone and a windows pc running windows 10. I have local files turned on for both and have turned off the firewall on my computer. I have made multiple playlists and added the downloaded music to them but it no avail. I’ll sometimes see the name of the song I want playing on my phone but there will be no track if I attempt to play it. Very smooth and easy system to use (not)

Reply
1 Reply

Hi @Musicasta,

 

Thank you for posting on the Community!

 

We've moved your post to this help board because it doesn't qualify as an idea. 

 

If you're having issues with synchronizing your Local Files, it's a good idea to create a new folder on your computer, move your audio files there and change the file's source folder from the Spotify app's settings. 

 

If it doesn't do the trick, please give a try to these steps to perform a clean reinstall and start with an app free of cache and leftover files.

 

Let us know how this goes.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts