Why do I always have advertising when I listen to my music? I use the Premium solo.

[user-removed]

Plan

premium 

Country

Canada 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

iOS 17.5

My Question or Issue

Why do I always have advertising when I listen to my music? I use the Premium solo.

[Eni]

Hey @user-removed, 

Thanks for reaching out about this and welcome to the Community.

You shouldn't hear ads while listening to music with Premium. In this case, we suggest that you log out and then log back in to your account making sure you're using the right login info. 

If that doesn't do the trick, could you let us know if this happens across devices or only on a specific one? Additionally, could you send us a screenshot of the Home section of the app? We'll take a closer look. You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.

We'll be on the lookout.