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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239713 Views
  • 77 replies
  • 84 likes
  • 239713 Views
  • 77 replies
  • 84 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95768 Views
  • 199 replies
  • 42 likes
  • 95768 Views
  • 199 replies
  • 42 likes

Superuser Contribution sorting mix à plusieurs playlist

Could it be possible to add a sort option for "Mix à Plusieurs" playlist based on "date added" ? 

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  • Regular
  • Could it be possible to add a sort option for "Mix à Plusieurs" playlist based on "date added" ?  
  • moreje
  • Regular
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files not adding; Stuck at a specific amount of tracks

PlanPremiumCountryUSADeviceSamsung S20 UltraOperating SystemAndroid 12 My Question or IssueHello! I have recently come across an issue that I'm unsure of how to fix and have done just about everything to try and reverse said issue. I usually have no ...

  • Regular
  • Plan Premium Country USA Device Samsung S20 Ultra Operating System Android 12   My Question or Issue Hello! I have recently come across an issue that I'm unsure of how to fix and have ...
  • Ivelina
  • Moderator
  • 475 Views
  • 9 replies
  • 0 likes
  • 475 Views
  • 9 replies
  • 0 likes

Superuser Contribution What happens to a collaborative playlist if the creator becomes inactive?

My Question or IssueIf I'm a collaborator on a public playlist that has i.e. 1,000 followers, what would happen to this playlist in case the creator's account became inactive and got deleted, or if they deleted their account themselves?Would I, as a ...

  • Newbie
  • My Question or Issue If I'm a collaborator on a public playlist that has i.e. 1,000 followers, what would happen to this playlist in case the creator's account became inactive and got deleted, or if...
  • Yordan
  • Moderator
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution DJ feature using a different TimeZone from where I am

I am loving the DJ feature. I understand people complaining about the voice killing the vibe and agree an on/off button would be nice, but for me, I would/will definitively keep it on. I like the "pause" on the flow of music, and as a ecletic person,...

  • Casual Listener
  • I am loving the DJ feature. I understand people complaining about the voice killing the vibe and agree an on/off button would be nice, but for me, I would/will definitively keep it on. I like the "pa...
  • Ivelina
  • Moderator
  • 1168 Views
  • 12 replies
  • 1 likes
  • AI
    DJ
    TimeZone
    TMZ
  • 1168 Views
  • 12 replies
  • 1 likes

Superuser Contribution Song Likes are gone (because of albums being reuploaded)

PlanPremiumCountryGermanyDevice(iPhone X, Windows PC)Operating System(iOS 13, Windows 10) My Question or IssueMy general approach when rating songs is to go to the artist page, listen to an album and give likes to songs. From time to time I come back...

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  • Casual Listener
  • Plan Premium Country Germany Device (iPhone X, Windows PC) Operating System (iOS 13, Windows 10)   My Question or Issue My general approach when rating songs is to go to the artist pag...
  • zwutz
  • Casual Listener
  • 5508 Views
  • 17 replies
  • 21 likes
  • 5508 Views
  • 17 replies
  • 21 likes

Superuser Contribution Changed Mobile, premium account not working

Hello,My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month. How can this issue be resolved as soon as possible. Thank you, Deb...

  • Visitor
  • Hello, My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month.   ...
  • MartinT
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where Has My Library Gone ?

MacOS Premium VersionMy Question or IssueMy library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPhone I can choose "library" at the bottom of the screen as usual but not...

  • Regular
  • MacOS    Premium Version My Question or Issue My library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPho...
  • Yordan
  • Moderator
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disappearing Playlists

I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have something to do with quitting out of the app and, upon rel...

  • Casual Listener
  • I teach indoor cycling classes and this issue has affected multiple instructors at my company in at least two major cities over the last week: our playlists are disappearing! It seems to have somethi...
  • MartinT
  • Moderator
  • 708 Views
  • 9 replies
  • 2 likes
  • 708 Views
  • 9 replies
  • 2 likes

Superuser Contribution How do I stop seeing all account members playlists?

PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...

  • Visitor
  •   Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Eni
  • Moderator
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

Superuser Contribution Im blocked on spotify, will our mix still update as normal or pause?

PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...

  • Visitor
  • Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios   My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
  • Susan_GP
  • Moderator
  • 4722 Views
  • 3 replies
  • 0 likes
  • 4722 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reshuffling skips current song

PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...

  • Newbie
  • Plan Premium Country Italy Device Samsung S20 Operating System Android 13   My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...
  • Mahito_M
  • Visitor
  • 442 Views
  • 3 replies
  • 1 likes
  • 442 Views
  • 3 replies
  • 1 likes

Superuser Contribution Grayed-out Song Titles

I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?

  • Newbie
  • I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
  • Susan_GP
  • Moderator
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Local files synced from PC become non playable when having multiple artists

There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post describes the same issue: https://www.reddit.com/r/true...

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  • Regular
  • There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post desc...
  • 95rio9kqlraar5z
  • Newbie
  • 1156 Views
  • 10 replies
  • 2 likes
  • 1156 Views
  • 10 replies
  • 2 likes

Songs from a certain collection/album get wrong artist name and cover art

PlanPremiumCountryUkraineDeviceHP Laptop, Samsung Galaxy A52Operating SystemWindows 10, Android 14 My Question or IssueSome songs from this album behave funny - https://open.spotify.com/album/5Y7jGzXsLLm5vXDdtX18p4?si=283thVyERM6GqF2a7aayIA Precisely...

  • Visitor
  • Plan Premium Country Ukraine Device HP Laptop, Samsung Galaxy A52 Operating System Windows 10, Android 14   My Question or Issue Some songs from this album behave funny - https://...
  • osornios
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the Sound Capsule count Podcast playtime?

Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?

  • Casual Listener
  • Sorry if this is not the right place to post, I'm new to the community.    So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
  • Susan_GP
  • Moderator
  • 1002 Views
  • 3 replies
  • 1 likes
  • 1002 Views
  • 3 replies
  • 1 likes

Who can I actually speak with about an issue

I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days

  • Visitor
  • I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
  • Mitre226644
  • Roadie
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes