Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why is an album greyed out?

Why is an album greyed out?

Plan

Free

Country

USA

Device

Desktop

Operating System

Windows 10

My Question or Issue

I have various albums in my library, however some are greyed out and I cannot even play the album. The album icon and song list, even song lengths, are shown, but everything including the album play button is greyed out. Example is "WILD ARMS Complete Tracks".

 

Why? There's no indication as to why on the page.

Reply
1 Reply

Hey @Zenoxio, thanks for reaching out to the Community!

I just took a closer look and it looks like that album isn't available in your area at the moment. Spotify wants all the world’s music and podcasts available, but availability can vary over time and between countries, depending on the permissions from rights holders.

More info about this can be found here.

Hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts