Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Not applicable
  • 208642 Views
  • 1695 replies
  • 26 likes
  • 208642 Views
  • 1695 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 237144 Views
  • 75 replies
  • 83 likes
  • 237144 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • mcsound2
  • Casual Listener
  • 92803 Views
  • 193 replies
  • 41 likes
  • 92803 Views
  • 193 replies
  • 41 likes

Superuser Contribution Local files will not show song cover on mobile device.

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 15, Windows 10 on my PC My Question or IssueI am trying to sync a local file from my computer to my iPhone 11. I have edited all the tags on the m4a audio file, including the song cove...

  • Newbie
  • Plan Premium Country United States Device iPhone 11 Operating System iOS 15, Windows 10 on my PC   My Question or Issue I am trying to sync a local file from my computer to my iPhone 1...
  • danieldawan
  • Newbie
  • 1257 Views
  • 2 replies
  • 1 likes
  • 1257 Views
  • 2 replies
  • 1 likes

Superuser Contribution Moods & Genre Filter test for Liked Songs Playlist

Hi all, if you use Spotify on a mobile device (Android or iOS), you may have noticed recently that your Liked Songs Playlist includes a set of Filters for genres of the tracks that you have saved, such that you can show results based on a chosen filt...

  • Spotify Star
  • Spotify Star
  • Hi all, if you use Spotify on a mobile device (Android or iOS), you may have noticed recently that your Liked Songs Playlist includes a set of Filters for genres of the tracks that you have saved, su...
  • sybrie
  • Visitor
  • 18123 Views
  • 43 replies
  • 39 likes
  • 18123 Views
  • 43 replies
  • 39 likes

Superuser Contribution add a new like button for the songs

HiLong story short can you add a "Like" button but that doesn't add the song to your "Liked songs playlist"the main purpose of this new button will be just to show to the artists that you like their song (specially for those with fewer listeners per ...

  • Newbie
  • Hi Long story short 🙂 can you add a "Like" button but that doesn't add the song to your "Liked songs playlist" the main purpose of this new button will be just to show to the artists that you lik...
  • OscarDC
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank Library

My Question or IssueMy library is completely empty except for "Liked Songs" and "Your Episodes." My playlists are all missing, even if I search for them in the 'My Library' searchbar. (They are not missing in the app.) They don't appear when I unchec...

  • Gig Goer
  • My Question or Issue My library is completely empty except for "Liked Songs" and "Your Episodes." My playlists are all missing, even if I search for them in the 'My Library' searchbar. (They are not...
  • AlejaR
  • Moderator
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Cannot sort created playlist

I created a new playlist but this time it says it was created by me AND Spotify... I can't sort the playlist at all. None of my other playlists are like this. I checked my subscription and my premium is still active. PlanPremiumCountryUSADeviceSamsun...

  • Newbie
  • I created a new playlist but this time it says it was created by me AND Spotify... I can't sort the playlist at all. None of my other playlists are like this. I checked my subscription and my premium...
  • digitalwolf
  • Music Fan
  • 203 Views
  • 2 replies
  • 1 likes
  • 203 Views
  • 2 replies
  • 1 likes

Superuser Contribution How do I stop Spotify from adding songs to my playlists ?

I have a free Spotify account I’m using an iPhone and I want to stop Spotify from adding music to my playlists. I’ve ended up with more songs put on my playlists from Spotify than I put there. It sucks and I want to disable it permanently is that pos...

  • Visitor
  • I have a free Spotify account I’m using an iPhone and I want to stop Spotify from adding music to my playlists. I’ve ended up with more songs put on my playlists from Spotify than I put there. It suc...
  • Alex
  • Spotify Legend
  • 2328 Views
  • 3 replies
  • 1 likes
  • 2328 Views
  • 3 replies
  • 1 likes

Superuser Contribution Issues with collaborative playlist

I made a collaborative playlist with my gf a couple of years ago. We broke up 3 weeks ago but we got back together again, and so when I looked at the playlist to see she didn't show up as a collaborator, I talked to her about it and apparently it was...

  • Casual Listener
  • I made a collaborative playlist with my gf a couple of years ago. We broke up 3 weeks ago but we got back together again, and so when I looked at the playlist to see she didn't show up as a collabora...
  • Alex
  • Spotify Legend
  • 1662 Views
  • 4 replies
  • 0 likes
  • 1662 Views
  • 4 replies
  • 0 likes

Superuser Contribution Wrong metadata is shown

https://open.spotify.com/album/1C20cDnTWvXXO27zH4Wsu8In the above album also the same issue, the playing song is different and the information what is showing is different.

  • Casual Listener
  • https://open.spotify.com/album/1C20cDnTWvXXO27zH4Wsu8 In the above album also the same issue, the playing song is different and the information what is showing is different.
  • Dian
  • Spotify Legend
  • 339 Views
  • 3 replies
  • 0 likes
  • 339 Views
  • 3 replies
  • 0 likes

Superuser Contribution Se corta al estar escuchando

Buenas, ultimamente estoy escuchando música y se me está cortando el tema, tengo q volver a poner play. No es problema de conexión de internet, me pasa desde varias maquinas con distintos tipos de internet, desde el celular y desde la tablet. Soy usu...

  • Newbie
  • Buenas, ultimamente estoy escuchando música y se me está cortando el tema, tengo q volver a poner play. No es problema de conexión de internet, me pasa desde varias maquinas con distintos tipos de in...
  • Aniines
  • Visitor
  • 89051 Views
  • 24 replies
  • 22 likes
  • Social & Random
  • 89051 Views
  • 24 replies
  • 22 likes

Superuser Contribution Songs disliked on desktop not syncing to mobile

Premium plan USA DeviceiPhone X, iOS 14 My Question or IssueAny songs I've disliked on my Discover Weekly on desktop (macOS Big Sur) do not sync to my phone. When I open the playlist on my phone, all of the songs are still visible and are not skipped...

  • Regular
  • Premium plan USA   Device iPhone X, iOS 14   My Question or Issue Any songs I've disliked on my Discover Weekly on desktop (macOS Big Sur) do not sync to my phone.  When I open t...
  • imseor
  • Newbie
  • 920 Views
  • 8 replies
  • 2 likes
  • dislike
    Dislike artist or song on ios
    Dislike Button
    sync across platforms
    Sync issue
    Sync to Phone
  • 920 Views
  • 8 replies
  • 2 likes

Superuser Contribution Can't rewind or fast-forward songs anymore

Hello, I used to be able to fast-forward and rewind songs as a premium subscriber, but have noticed that recently I'm unable to. Has the feature been removed?

  • Newbie
  • Hello,  I used to be able to fast-forward and rewind songs as a premium subscriber, but have noticed that recently I'm unable to. Has the feature been removed?
  • legend99
  • Visitor
  • 723 Views
  • 3 replies
  • 3 likes
  • App Usability
  • 723 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team is exploring revamping the look and some of the functions of t...

Dian_0-1673963885652.png
  • Spotify Legend
  • Hey there,   We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists on iOS. The team ...
  • NearlyNuble
  • Music Fan
  • 50281 Views
  • 229 replies
  • 48 likes
  • 50281 Views
  • 229 replies
  • 48 likes

Superuser Contribution How to delete listening history

It seems impossible to delete recently listened songs. Need help please

  • Visitor
  • It seems impossible to delete recently listened songs. Need help please
  • Dian
  • Spotify Legend
  • 1621 Views
  • 1 replies
  • 0 likes
  • 1621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other users can open and follow my Daily Mix playlists from friends feed

Hey, are there any updates? I discovered that it's the same for my personalized mixtapes. When I'm listening to a mixtape and someone klicks on it in friends feed and saves it, they now have access to it whenever they want to. I feel uncomfortable wi...

  • Casual Listener
  • Hey, are there any updates? I discovered that it's the same for my personalized mixtapes. When I'm listening to a mixtape and someone klicks on it in friends feed and saves it, they now have access...
  • Eni
  • Moderator
  • 728 Views
  • 1 replies
  • 0 likes
  • Other users can open and follow my Daily Mix playlists from friends feed
  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist not playing the whole playlist

PlanPremiumCountryUKDevicePCOperating SystemWIndows 10 - Store AppMy Question or Issue When I am playing a playlist and I double click on another playlist in my library it only plays the first song in the new playlist then goes back to playing the ol...

  • Roadie
  • Plan Premium Country UK Device PC Operating System WIndows 10 - Store App My Question or Issue   When I am playing a playlist and I double click on another playlist in my library it on...
  • AlejaR
  • Moderator
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists are not available

Any playlist in my library is simply listed as "Playlist", clicking on it loads indefinitely. Search for Playlists, none come up. Clicking on a playlist link from an external source leads directly to an error.Opening the console I can see a "Error: E...

  • Newbie
  • Any playlist in my library is simply listed as "Playlist", clicking on it loads indefinitely. Search for Playlists, none come up. Clicking on a playlist link from an external source leads directly to...
  • Lyubka
  • Moderator
  • 505 Views
  • 2 replies
  • 0 likes
  • 505 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Many followed artists removed from library (but still in spotify catalog)

I had been "following" a number of artists. Now, they are not followed by my account and are also not a part of my library. They are, however, still included in the Spotify catalog. So many are missing from my library, but because of the way they are...

  • Casual Listener
  • I had been "following" a number of artists. Now, they are not followed by my account and are also not a part of my library. They are, however, still included in the Spotify catalog. So many are missi...
  • Eni
  • Moderator
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Takedown Notification - No Reason Given (What did I do?!)

PlanPremiumCountryAustralia I received this email this morning, for a playlist I had set as public.That's the whole email. There is no reason given for the takedown. I don't understand what I did wrong. The playlist was a simple best-of playlist for ...

Desmay2_0-1686969404290.png
  • Music Fan
  • Plan Premium Country Australia   I received this email this morning, for a playlist I had set as public. That's the whole email. There is no reason given for the takedown. I don't unde...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes