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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 257967 Views
  • 87 replies
  • 87 likes
  • 257967 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Uthegen
  • Regular
  • 118727 Views
  • 216 replies
  • 43 likes
  • 118727 Views
  • 216 replies
  • 43 likes

Superuser Contribution Enhanced feature disable download

PlanPremiumCountrySingaporeDeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueI am having issues downloading my playlist after using the enhanced playlist feature. Existing song became unavailable offline. The download and option (。。。) butto...

  • Newbie
  • Plan Premium Country Singapore Device iPhone 13 Operating System iOS 16.2   My Question or Issue I am having issues downloading my playlist after using the enhanced playlist feature. E...
  • jaymillhouse
  • Casual Listener
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes

Can I connect my PS4 playlist to my phone? If so, how?

I have bunch of songs on Spotify for my ps4 and I want to transfer that to my phone. How do I do that

  • Newbie
  • I have bunch of songs on Spotify for my ps4 and I want to transfer that to my phone. How do I do that
  • OscarDC
  • Moderator
  • 963 Views
  • 1 replies
  • 0 likes
  • 963 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't unlike my songs, I have 28,828 songs

So I have 28,828 liked songs and whenever I like a song now it doesn't show up, so I decided to just unlike all but it doesn't work and they just show up. I even tried one at a time and albums at a time. Please help.PlanPremiumCountryUnited States of...

  • Casual Listener
  • So I have 28,828 liked songs and whenever I like a song now it doesn't show up, so I decided to just unlike all but it doesn't work and they just show up. I even tried one at a time and albums at a t...
  • Yordan
  • Moderator
  • 318 Views
  • 4 replies
  • 0 likes
  • 318 Views
  • 4 replies
  • 0 likes

how to create a public playlist from my liked titles ?

PlanPremiumCountryFrance Devicelaptop hpOperating Systemwindows 10 My Question or Issuehow to create a public playlist from my liked titles ?each time i listen to music, like in my psersonalized playlist "discovery of the week", i click on "favorite"...

  • Casual Listener
  • Plan Premium Country France   Device laptop hp Operating System windows 10   My Question or Issue how to create a public playlist from my liked titles ? each time i listen to mu...
  • AdamDamon
  • Spotify Star
  • 1430 Views
  • 1 replies
  • 0 likes
  • 1430 Views
  • 1 replies
  • 0 likes

How do I create an Album subcategory in Your Library?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amay
  • Spotify Star
  • 804 Views
  • 5 replies
  • 0 likes
  • 804 Views
  • 5 replies
  • 0 likes

Solved!! If Spotify deletes a song, is this the way I can tell?

Hi everyone, See attached screenshot: If I see that a song in my playlist(s) is blurred and not clickable, I guess that means the song is removed by Spotify. My question is: does this apply to all songs that are removed by Spotify? can I allways tell...

  • Regular
  • Hi everyone,   See attached screenshot:   If I see that a song in my playlist(s) is blurred and not clickable, I guess that means the song is removed by Spotify.   My question is...
  • eule_7834
  • Roadie
  • 6096 Views
  • 8 replies
  • 0 likes
  • 6096 Views
  • 8 replies
  • 0 likes

Superuser Contribution Local files help

PlanPremiumCountryUKDeviceS20 UltraOperating SystemAndroid 13 My Question or IssueSo I have multiple playlists full of local files which all synced perfectly between my PC and phone, it was all good until Spotify changed it and made is so you had to ...

  • Newbie
  • Plan Premium Country UK Device S20 Ultra Operating System Android 13   My Question or Issue So I have multiple playlists full of local files which all synced perfectly between my PC an...
  • Dian
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search or sort bar and playlist icon missing

PlanFreeCountrySEADeviceiPad Air Gen 5Operating SystemiPad OS 16.1My Question or Issueon iPad and iPhone:Normally, when you select or enter a playlist, a big playlist icon appears. And when you scroll down a bit, a search bar with a sort icon appears...

  • Newbie
  • Plan Free Country SEA Device iPad Air Gen 5 Operating System iPad OS 16.1 My Question or Issue on iPad and iPhone: Normally, when you select or enter a playlist, a big playlist icon appears...
  • MihailY
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

How to stop random play when I pause Spotify?

I have liked songs...almost 800 of them. And I'm sick of Spotify's "random" playing of my liked songs. Spotify keeps playing the same 50 or 60 songs over and over and over again! I've got 800 songs that I like. I'd like to listen to them all! So, I s...

  • Casual Listener
  • I have liked songs...almost 800 of them. And I'm sick of Spotify's "random" playing of my liked songs. Spotify keeps playing the same 50 or 60 songs over and over and over again! I've got 800 songs t...
  • Amay
  • Spotify Star
  • 632 Views
  • 5 replies
  • 0 likes
  • 632 Views
  • 5 replies
  • 0 likes

Can't save new albums to my library

Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar. Reinstalling does nothing as the problem exists on all platforms. PlanPremium DeviceAll platforms have the same problemOperat...

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  • Newbie
  • Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar.   Reinstalling does nothing as the problem exists on all platfo...
  • Taylith
  • Community Legend
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

Number of followers not visible

I cannot see the number of followers on my playlists. Why is that so?

  • Visitor
  • I cannot see the number of followers on my playlists. Why is that so?
  • Amay
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Desktop Updates not on app

Hi guys I've made lots of updates to playlists on my PC but cant see these changes in the app on my phone. Would be great if anyone knows how I can see/replicate the changes on my app many thanks

  • Visitor
  • Hi guys   I've made lots of updates to playlists on my PC but cant see these changes in the app on my phone.  Would be great if anyone knows how I can see/replicate the changes on my app ...
  • Amay
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Spotify randomly adding tracks to my playlist

Hi I created a playlist in spotify. I accidentally switched on "enhanced" mode, then switched it off again. However spotify keeps adding songs to the playlist, and I cannot see how to remove or block them.I have a pro account.Can anyone help?bestBarr...

  • Newbie
  • Hi  I created a playlist in spotify. I accidentally switched on "enhanced" mode, then switched it off again. However spotify keeps adding songs to the playlist, and I cannot see how to remove o...
  • Amay
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Clearing my library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amay
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after 10 seconds

Music plays for 10 seconds then it looks as though it’s still playing music but there is no sound.. this happens even with off line downloaded music..help.. I can’t listen to my playlists anymore..

  • Visitor
  • Music plays for 10 seconds then it looks as though it’s still playing music but there is no sound.. this happens even with off line downloaded music..help.. I can’t listen to my playlists anymore..
  • AlejaR
  • Moderator
  • 1795 Views
  • 6 replies
  • 1 likes
  • 1795 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Playlist Thumbnails Blank

Plan: PremiumCountry: USADevice: PCOperating System: Windows 10 As you can see from this screenshot, I have created many playlists. (You are looking at the contents of my "Chilled" folder.) For some reason, many of them have defaulted to a boring gre...

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  • Casual Listener
  • Plan: Premium Country: USA Device: PC Operating System: Windows 10   As you can see from this screenshot, I have created many playlists. (You are looking at the contents...
  • UdderJuice
  • Regular
  • 1754 Views
  • 6 replies
  • 1 likes
  • 1754 Views
  • 6 replies
  • 1 likes

[iOS][Other] End button to avoid fading in a new song

I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song will end and no new song starts playing.

  • Casual Listener
  • I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song wil...
  • OscarDC
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! What is the difference between "Remove from profile" and "Remove from Your Library"?

PlanPremiumCountryUKDeviceWeb UIOperating SystemWindows 10 My Question or IssueWhen I right click on a playlist, what is the difference between "Remove from profile" and "Remove from Your Library"? (Only appears on playlists by other people, not list...

  • Casual Listener
  • Plan Premium Country UK Device Web UI Operating System Windows 10   My Question or Issue When I right click on a playlist, what is the difference between "Remove from profile" and "Rem...
  • AdamDamon
  • Spotify Star
  • 19656 Views
  • 7 replies
  • 0 likes
  • 19656 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution I can't make my Private Album to be Public

So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up as Public, but it's written the album had been made ...

  • Newbie
  • So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up a...
  • Yordan
  • Moderator
  • 530 Views
  • 1 replies
  • 0 likes
  • 530 Views
  • 1 replies
  • 0 likes

Last Year Wrapped

Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks

  • Newbie
  • Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks
  • Taylith
  • Community Legend
  • 586 Views
  • 2 replies
  • 1 likes
  • 586 Views
  • 2 replies
  • 1 likes