Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201319 Views
  • 71 replies
  • 73 likes
  • 201319 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69054 Views
  • 107 replies
  • 40 likes
  • 69054 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146407 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146407 Views
  • 66 replies
  • 49 likes

Superuser Contribution My Spotify is giving me different languages in my recommendation section of playlist

PlanPremiumCountryCanadaDeviceSamsung S9 My Question or IssueI have a playlist and today in the recommended songs for that playlist was roughly 15 refreshes worth of German music. I've never typed in German, named anything on Spotify in German, don't...

  • Visitor
  • Plan Premium Country Canada Device Samsung S9   My Question or Issue I have a playlist and today in the recommended songs for that playlist was roughly 15 refreshes worth of German music...
  • Dian
  • Spotify Legend
  • 2371 Views
  • 1 replies
  • 1 likes
  • 2371 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Premium Plays Clips

PlanStudent PremiumCountryCanadaDeviceBrowser version through Firefox on Dell LaptopOperating SystemWindows 11 HomeMy Question or IssueI have Student Premium, but my playlist is littered with 45-50 second clips. They look like they should be full son...

  • Newbie
  • Plan Student Premium Country Canada Device Browser version through Firefox on Dell Laptop Operating System Windows 11 Home My Question or Issue I have Student Premium, but my playlist is lit...
  • Dian
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Half of Your Favorite Martian’s songs are unplayable for me.

I have explicit on and yet half of their songs aren’t “Available”. Can you guys help, they’re my favorite band and it sucks.

  • Newbie
  • I have explicit on and yet half of their songs aren’t “Available”. Can you guys help, they’re my favorite band and it sucks.
  • Dian
  • Spotify Legend
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting rid the "Like" button whilst scrolling

I'm not sure if I'm the only one who has this problem, but every now and then I'll accidentally unlike a song that I have liked whilst I'm scrolling through a playlist. I get that the feature is there to show us which songs we have liked, but I like ...

  • Newbie
  • I'm not sure if I'm the only one who has this problem, but every now and then I'll accidentally unlike a song that I have liked whilst I'm scrolling through a playlist. I get that the feature is ther...
  • OscarDC
  • Moderator
  • 642 Views
  • 1 replies
  • 2 likes
  • 642 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cant play your own playlist

So i was making a playlist a weeks ago, and there is a new update so i was updating it. I was about 3 days not using spotify and when i was about to play my playlist icant play it, it just played other song that not in my playlist

  • Newbie
  • So i was making a playlist a weeks ago, and there is a new update so i was updating it. I was about 3 days not using spotify and when i was about to play my playlist icant play it, it just played oth...
  • OscarDC
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

What songs does Spotify add to the family blend playlists?

Like if I get invited to a blend playlist what songs do they add? Do they add songs from my private playlists? Do they add songs that I listen to with private sessions on? Thank you

  • Visitor
  • Like if I get invited to a blend playlist what songs do they add? Do they add songs from my private playlists? Do they add songs that I listen to with private sessions on ? Thank you 🙂
  • Bella_K
  • Composer
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

comment récupérer des playlists ?

J'ai créé mon compte le 14/03/18, mais lorsque j'ai voulu ouvrir ce compte récemment j'ai été obligé de créer un nouveau mot de passe mais surtout un nouvel IDENTIFIANT, ce qui fait que j'ai perdu toutes mes nombreuses playlists. Est-il possible de l...

  • Visitor
  • J'ai créé mon compte le 14/03/18, mais lorsque j'ai voulu ouvrir ce compte récemment j'ai été obligé de créer un nouveau mot de passe mais surtout un nouvel IDENTIFIANT, ce qui fait que j'ai perdu t...
  • Brunelicia
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

How do I unblock a song I blocked unintentionally?

I don’t even know how I accidentally blocked the song. It appears in my playlist but when I select it to play, the next song plays instead.

  • Visitor
  • I don’t even know how I accidentally blocked the song. It appears in my playlist but when I select it to play, the next song plays instead.
  • Brunelicia
  • Community Legend
  • 573 Views
  • 1 replies
  • 0 likes
  • 573 Views
  • 1 replies
  • 0 likes

Can’t download songs or playlists at all because too many devices being use

I have Spotify premium and just upgraded to the family plan however now I cannot download songs on my account because I have reached a device limit. I don’t know which devices I’m still signed into because I reset my password to fix the issue, but ob...

  • Visitor
  • I have Spotify premium and just upgraded to the family plan however now I cannot download songs on my account because I have reached a device limit. I don’t know which devices I’m still signed into b...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Contributors to collaborative playlist unable to see the songs after adding

A friend created a collaborative playlist and sent the link to a few of us. I can see the # of folks in the playlist, and we have all tried adding songs (which it allows us to do). But then when we go back, no songs are listed. It looks like an empty...

  • Casual Listener
  • ...o back, no songs are listed. It looks like an empty playlist. She initially had the playlist set as private, but she has since changed it to public to see if that would help. No luck. It functions t...
  • Kiril
  • Moderator
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Problem with Playlists on my Samsung A10

Cannot access my Playlists on my phone- can on another phone using my creds. and also on laptop (windows). Reinstalled/ rebooted/cleared cache etc.Recently returned from Russia -may hve something to do with it -please advice!PlanFreeCountry UK Device...

  • Casual Listener
  • Cannot access my Playlists on my phone- can on another phone using my creds. and also on laptop (windows). Reinstalled/ rebooted/cleared cache etc. Recently returned from Russia -may hve something t...
  • Yordan
  • Moderator
  • 1328 Views
  • 6 replies
  • 0 likes
  • 1328 Views
  • 6 replies
  • 0 likes

If a public playlist is not added to profile, can it be found via search?

Currently there is a flaw in conception of 'public' versus 'add to profile' that affects people with 200 or more public playlists. It is not clear whether public playlists not added to profile are visible through 'Search'. A test with a friend sugges...

  • Casual Listener
  • Currently there is a flaw in conception of 'public' versus 'add to profile' that affects people with 200 or more public playlists. It is not clear whether public playlists not added to profile are v...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Can you transfer playlist ownership from one account to another?

My sister and I shared an account because only she had a premium account for herself and she can finally get the duo subscription so that we can have our playlists seperate. Is there any way to transfer the ownership of the playlists so that i can ad...

  • Visitor
  • My sister and I shared an account because only she had a premium account for herself and she can finally get the duo subscription so that we can have our playlists seperate. Is there any way to trans...
  • Taylith
  • Community Legend
  • 14943 Views
  • 1 replies
  • 2 likes
  • 14943 Views
  • 1 replies
  • 2 likes

Solved!! Queued a playlist and it now keeps playing after ever song even if I switch

I queued a playlist and now it keeps playing after every song even if I try playing a different playlist or song. I’ve tried all solutions I could find, but nothing works.

  • Casual Listener
  • I queued a playlist and now it keeps playing after every song even if I try playing a different playlist or song. I’ve tried all solutions I could find, but nothing works.
  • Jono_b
  • Casual Listener
  • 1471 Views
  • 2 replies
  • 2 likes
  • 1471 Views
  • 2 replies
  • 2 likes

Superuser Contribution Problem with playing albums

Hello i recently installed the spotify app in my phone and when i went to listen to an album i couldnt play it, o couldnt select any of the songs and when i tapped the button to play it on shuffle it just plays the entire artist's discography at rand...

  • Newbie
  • Hello i recently installed the spotify app in my phone and when i went to listen to an album i couldnt play it, o couldnt select any of the songs and when i tapped the button to play it on shuffle it...
  • Novy
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Podcasts] Make it possible to disable the “Next from: Episodes” feature

Please make it possible to disable the “Next from: Episodes” feature im sure some folks love it but I find it very broken1. it often includes episodes already listened to or already in my queue2. it seems to randomly pull in recent episodes rather th...

  • Visitor
  • Please make it possible to disable the “Next from: Episodes” feature    im sure some folks love it but I find it very broken 1. it often includes episodes already listened to or already ...
  • Yordan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • iOS
    Podcasts
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution porque algunos canciones de mi biblioteca, ya no las puedo escuchar?

dentro de mi biblioteca, tengo varias canciones que ya no las puedo escuchar, y a la vista están de color tenue o desvanecido

  • Visitor
  • dentro de mi biblioteca, tengo varias canciones que ya no las puedo escuchar, y a la vista están de color tenue o desvanecido
  • Kiril
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Cleared

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A10E My Question or Issue My spotify wasn't loading or playing music all day. I thought maybe if I upgraded to Samsung premium it would help. However I have now discovered that while all my playlist...

  • Visitor
  •   Plan Premium Country United States Device Samsung Galaxy A10E   My Question or Issue   My spotify wasn't loading or playing music all day. I thought maybe if I upgraded to ...
  • Alex
  • Spotify Legend
  • 361 Views
  • 3 replies
  • 0 likes
  • 361 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Spotify playlist won't play straight through. It jumps to new music.

I love the Spotify playlist reading soundtrack. Recently, it's stopped playing straight through. One song will play, and then it will jump to other piano music, sometimes music that is VERY not reading friendly.

  • Visitor
  • I love the Spotify playlist reading soundtrack. Recently, it's stopped playing straight through. One song will play, and then it will jump to other piano music, sometimes music that is VERY not readi...
  • Jeremy
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes