Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I have some playlists that say they are downloaded that won't play while others will. How do I fix this?!
PlanPremiumCountry DeviceiPhone Operating SystemiOS 15.6 My Question or IssueI'm an employee who is having an issue where my personal playlist's are not showing up on my mobile device. Every time I go to open & play one of my 100+ personal playlists,...
PlanPremiumCountryUsaDeviceSamsung S21+ and MacsOperating SystemOne Ui 4.1, OSX My Question or IssueI've had a local folder for years on Mac with mp3s. Now I went to add some more and it won't pick them up, only the original files in that folder. I c...
Formatei meu celular e não consigo mais baixar as minhas músicas. Spotify PremiumMoto g9 plus.
I've been using anghami for 5 years and I finally decided to move to spotify. I got a premium account and wanted to transfer my playlists from anghami to spotify. All I could find is a website called (link removed) to transfer them. But is this websi...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is showing up like this, how dk i change it?
Hi ! I'm using spotify on PC to have a playlist for therapy with patients. Is there any option to add some seconds of silence between tracks ? I've been using a silent track of 10 seconds, but it makes a bit of a white noise when listened. Thanks
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue since the last update, the recently played playlists has gone. This was the main feature I u...
PlanFreeCountryCanadaDeviceHP LaptopOperating SystemWindows 10 I've been using Spotify via a web browser (firefox) for about 2 years now and I've had no problem copying links before. I use last.fm and I tend to add spotify links on their website when...
Not getting my liked songs visible
Plan FreeFree/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis playlist is not searchable by name and I can't figure out why:https://open.spot...
Plan: Premium FamilyCountry: Canada Device: iphones and androids My Question or Issue:We have multiple devices in our family that do the same thing. If I leave my house (I live in the boonies and have little to no service) and I have no service or wi...
I installed Spotify before and added local files but then uninstalled.Now that I'm back on Spotify, the local files are still there, tried to do the whole going to %appdata% and deleting the file but the file pops right back in and it's also showing ...
PlanFree/PremiumCountry Device(OnePlus 10)Operating System(Android 12) My Question or Issue
My Question or IssueI wanted to know if there was a way to see a list of every single genre and nano-genre that Spotify generates. I know there are a few recommended on the home page but I know this barely scratches the surface compared to how many t...
PlanPremiumVersion8.7.48.1062CountryThe NetherlandsDeviceHP Chromebook x360 14b-ca0550ndOperating SystemGoogle Chrome OS 103.0.5060.114 My Question or IssueI cannot delete the empty playlist folders in my account. I saw this used to be an issue for q...
Sometimes when friends send me direct links to songs in iMessage, I'll click on the link and it will play a totally different song. It doesn't happen all the time, but enough to be a real nuisance. I've told my friends and they'll resend the link, bu...
PlanFreeCountryIndia Device Samsung GalaxyOperating System Android My Question or Issue Till yesterday(17/07/2022) I was hearing a tamil podcast named ponniyin selvan by PRAK. But suddenly from today morning it's missing. I couldn't find it in any se...
Hi, I'm listening to Spotify through the web browser on my Chromebook (not the app) and everything is normal and fine but I can't find the discover weekly playlist anywhere. I looked through the 'made for you' topics and the 'discover' topic but none...
PlanPremiumCountryCanada My Question or IssueI sorted my playlist by title, but some songs are out of place. Last time I checked, A comes before N and W on the alphabet.