Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Dodos128
  • Casual Listener
  • 254130 Views
  • 85 replies
  • 87 likes
  • 254130 Views
  • 85 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • JoseAVG
  • Newbie
  • 115011 Views
  • 214 replies
  • 43 likes
  • 115011 Views
  • 214 replies
  • 43 likes

Superuser Contribution Easily crate playlist with local files or import m3u.

PlanPremiumCountryGermanyDeviceMi9, PC, IPhone 12 miniOperating SystemAndroid 11, Windows 11, iOS 16 My Question or IssueI often listen to audiobook that are saved localy on my PC, now I want to switch from winamp to spotify, the problem Im facing is...

  • Casual Listener
  • Plan Premium Country Germany Device Mi9, PC, IPhone 12 mini Operating System Android 11, Windows 11, iOS 16   My Question or Issue I often listen to audiobook that are saved localy on ...
  • Eni
  • Moderator
  • 3485 Views
  • 3 replies
  • 1 likes
  • 3485 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't Play Last 10 Songs After Filtering, Can't Play Downloaded Songs

Recently, I've been experiencing issues playing songs offline on my phone, and also playing songs on my computer on the app. On my phone, when I am in offline mode, I can only play recently downloaded songs, even if the song is downloaded. I have rei...

  • Newbie
  • Recently, I've been experiencing issues playing songs offline on my phone, and also playing songs on my computer on the app.   On my phone, when I am in offline mode, I can only play recently ...
  • Lyubka
  • Moderator
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happens when I follow a friend?

If I follow someone I know on spotify, will he get a notification? Will I see what he's playing, in my friend feed, if he has his activity hidden?

  • Regular
  • If I follow someone I know on spotify, will he get a notification?  Will I see what he's playing, in my friend feed, if he has his activity hidden?
  • artisvida
  • Gig Goer
  • 88063 Views
  • 19 replies
  • 0 likes
  • 88063 Views
  • 19 replies
  • 0 likes

Superuser Contribution Play song while editing playlist?

I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and am not very familiar with some of the songs I save. It's t...

  • Visitor
  •   I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and...
  • OscarDC
  • Moderator
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on Mac

I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says to "Add a source or turn off local files in Settin...

  • Casual Listener
  • I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says...
  • Eni
  • Moderator
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hide erotic « Shows to Try »

PlanPremiumCountry DeviceiPhone XSOperating SystemiOS My Question or IssueHi,There is a new « Shows To Try »section showing up in my home screen showing some unwanted erotic podcasts. How can I remove it? Nothing against erotic podcasts but- I’m not ...

E2F0B1E4-177E-46AB-9066-0C9DD6680DEE.jpeg
  • Regular
  • Plan Premium Country   Device iPhone XS Operating System iOS   My Question or Issue Hi, There is a new « Shows To Try »section showing up in my home screen showing some unwanted ...
  • WhiteDeath
  • Casual Listener
  • 33118 Views
  • 82 replies
  • 91 likes
  • 33118 Views
  • 82 replies
  • 91 likes

Spotify Dictatorship on "Your shows" Section

PlanPremiumCountryTurkeyMy Question or IssueI have listened a podcast that I bumped into while searching something else. I listened and didn't like it. It is shown in Good Afternoon and Your shows section, got notifications when there is a new episod...

  • Visitor
  • Plan Premium Country Turkey My Question or Issue I have listened a podcast that I bumped into while searching something else. I listened and didn't like it. It is shown in Good Afternoon and You...
  • 215 Views
  • 0 replies
  • 2 likes
  • 215 Views
  • 0 replies
  • 2 likes

Superuser Contribution Repeat

I normally keep it on repeat all but I noticed recently for no reason, if I hit repeat all, then change the song or playlist, it turns repeat completely off. I’m not talking repeat one. I’m talking about repeat all. Very annoying when just trying to ...

  • Casual Listener
  • I normally keep it on repeat all but I noticed recently for no reason, if I hit repeat all, then change the song or playlist, it turns repeat completely off. I’m not talking repeat one. I’m talking a...
  • Alex
  • Spotify Legend
  • 847 Views
  • 8 replies
  • 2 likes
  • 847 Views
  • 8 replies
  • 2 likes

Spotify's "create a playlist based on your style" feature bugged

As the title reads, this page was buged for me, so I had to close it. Now, do I have any way to get the pop up back? I am interested in the results... I had the same problem with the last feature "see what you listened to this year" or something. But...

  • Visitor
  • As the title reads, this page was buged for me, so I had to close it. Now, do I have any way to get the pop up back? I am interested in the results...  I had the same problem with the last feat...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

I have over 1,300 songs in my Liked Song.....

Yet when I click play (and the arrows are crossed) and keeps playing the same songs. I want to hear a variety of the 1,300 songs. What am I missing?

  • Newbie
  • Yet when I click play (and the arrows are crossed) and keeps playing the same songs. I want to hear a variety of the 1,300 songs. What am I missing?
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Superuser Contribution GetreadywithAlex

Hello there. I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlist was made. Problem is, when I got to the end with the to...

  • Newbie
  • Hello there.  I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlis...
  • OscarDC
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

How Secure Are My Playlists? Will They Dissapear?

Hello Everyone, I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there a way to back them up? If anyone has some knowledge on this...

  • Casual Listener
  • Hello Everyone,   I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there...
  • 227 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 227 Views
  • 0 replies
  • 0 likes

Not seeing my Spotify Folders on iPhone or Tesla Model Y

I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders show up individually but the folders I made to organ...

  • Newbie
  • I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders s...
  • 554 Views
  • 0 replies
  • 2 likes
  • 554 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution How to mass delete new folders

PlanFreeCountryAustraliaDevicepcWindows 10 My Question or IssueHow to mass delete new folders

  • Regular
  • Plan Free Country Australia Device pc Windows 10   My Question or Issue How to mass delete new folders
  • OscarDC
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Based on what's in this playlist recommends song already in the playlist

PlanPremiumCountryUSADeviceAll devicesOperating SystemAll OSes My Question or IssuePlaylist, at the bottom "Recommended Based on what's in this playlist" recommends song already in the playlist

  • Casual Listener
  •   Plan Premium Country USA Device All devices Operating System All OSes   My Question or Issue Playlist, at the bottom "Recommended Based on what's in this playlist" recommends s...
  • Jeremy
  • Spotify Legend
  • 767 Views
  • 3 replies
  • 0 likes
  • Playlist Recommended
  • 767 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dates addded on playlist changed

Ok so I used this playlist sorter onlinehttps://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. Is there a way to restore and have the playlist back in its...

  • Newbie
  • Ok so I used this playlist sorter online https://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. ...
  • Dian
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution recommendations and private playlists, HELP!

I want to keep all my playlists private but is this will affect Spotify algorithms in recommendations new songs for me ???

  • Newbie
  • I want to keep all my playlists private but is this will affect Spotify algorithms in recommendations new songs for me ???  
  • shaycarmel
  • Casual Listener
  • 1158 Views
  • 4 replies
  • 0 likes
  • 1158 Views
  • 4 replies
  • 0 likes

Superuser Contribution Delete any tunes from certain group

Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet I still get to be annoyed when songs sneak in. Can ...

  • Newbie
  • Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet ...
  • OscarDC
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums play list not visible while offline

PlanPremiumCountryCanadaDevicelaptopOperating SystemWindows 10 My Question or IssueYour Library>Albums>ANY>play list (not visible offline)Your Library>Playlist>ANY>play list (visible offline)Downloaded albums still playable offline but play list is n...

Screenshot 2022-03-07 092014.png
  • Roadie
  •   Plan Premium Country Canada Device laptop Operating System Windows 10   My Question or Issue Your Library>Albums>ANY>play list (not visible offline) Your Library>P...
  • Ian39
  • Roadie
  • 853 Views
  • 4 replies
  • 0 likes
  • 853 Views
  • 4 replies
  • 0 likes

How do I get Spotify to learn my music preferences on single station?

How do I accomplish this? I would like 1 station or playlist. Within this I would like to load my favorite artists names and then have Spotify populate with relevant songs and to also suggest songs and other artists that I may like. By liking and dis...

  • Casual Listener
  • How do I accomplish this?   I would like 1 station or playlist. Within this I would like to load my favorite artists names and then have Spotify populate with relevant songs and to also sugges...
  • Amay
  • Spotify Star
  • 989 Views
  • 3 replies
  • 1 likes
  • Help
  • 989 Views
  • 3 replies
  • 1 likes