Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • PaulaDella
  • Casual Listener
  • 190830 Views
  • 1642 replies
  • 23 likes
  • 190830 Views
  • 1642 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229369 Views
  • 74 replies
  • 81 likes
  • 229369 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Tbn
  • Visitor
  • 81958 Views
  • 160 replies
  • 41 likes
  • 81958 Views
  • 160 replies
  • 41 likes

Superuser Contribution porque algunos canciones de mi biblioteca, ya no las puedo escuchar?

dentro de mi biblioteca, tengo varias canciones que ya no las puedo escuchar, y a la vista están de color tenue o desvanecido

  • Visitor
  • dentro de mi biblioteca, tengo varias canciones que ya no las puedo escuchar, y a la vista están de color tenue o desvanecido
  • Kiril
  • Moderator
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Cleared

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A10E My Question or Issue My spotify wasn't loading or playing music all day. I thought maybe if I upgraded to Samsung premium it would help. However I have now discovered that while all my playlist...

  • Visitor
  •   Plan Premium Country United States Device Samsung Galaxy A10E   My Question or Issue   My spotify wasn't loading or playing music all day. I thought maybe if I upgraded to ...
  • Alex
  • Spotify Legend
  • 365 Views
  • 3 replies
  • 0 likes
  • 365 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Spotify playlist won't play straight through. It jumps to new music.

I love the Spotify playlist reading soundtrack. Recently, it's stopped playing straight through. One song will play, and then it will jump to other piano music, sometimes music that is VERY not reading friendly.

  • Visitor
  • I love the Spotify playlist reading soundtrack. Recently, it's stopped playing straight through. One song will play, and then it will jump to other piano music, sometimes music that is VERY not readi...
  • Jeremy
  • Spotify Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs gone - Connected newly created account to old Facebook account

I know this issue has been posted many times before but I could not find a solution. I made a new Spotify account (A) via Sign Up and I connected it to my old existing Facebook account (B) that I accessed via Continue with Facebook and where I liked ...

  • Newbie
  • I know this issue has been posted many times before but I could not find a solution.   I made a new Spotify account (A) via Sign Up and I connected it to my old existing Facebook account (B) t...
  • Dian
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist issues

PlanPremiumCountryUSA DeviceiPhone 7 Operating SystemiOS 10?? i think My Question or Issuemy phone uninstalled spotify, then a few of my playlists just got deleted for no reason. i changed my pass and was able to recover them via laptop but it was ve...

  • Newbie
  • Plan Premium Country USA   Device iPhone 7  Operating System iOS 10?? i think   My Question or Issue my phone uninstalled spotify, then a few of my playlists just got delete...
  • Dian
  • Spotify Legend
  • 245 Views
  • 2 replies
  • 1 likes
  • 245 Views
  • 2 replies
  • 1 likes

Going Back to the Your Library 2019 Mobile View

Plan PremiumDevice iPhone 8Operating System(iOS 10)My Question or IssueHi, I would like to go back to the Your Library design from 3 yrs ago. As of now, when clicking on the Your Library, it shows all the playlists, albums, podcasts, artists, etc I l...

  • Visitor
  • Plan Premium Device iPhone 8 Operating System (iOS 10) My Question or Issue Hi, I would like to go back to the Your Library design from 3 yrs ago. As of now, when clicking on the Your ...
  • 173 Views
  • 0 replies
  • 1 likes
  • 173 Views
  • 0 replies
  • 1 likes

Superuser Contribution Public Playlists Not Loading

Premium PlanIphone 11 Pro / MacBook ProProblem:I've had this problem for a while where when friends search my profile and look at my public playlists only some of them show. I have 29 and only 12 end up loading in the list.

  • Visitor
  • Premium Plan Iphone 11 Pro / MacBook Pro Problem: I've had this problem for a while where when friends search my profile and look at my public playlists only some of them show. I have 29 and o...
  • Dian
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists I've never listened to appeared on my Spotify

My Question or Issue A few days ago, I woke to find that 3 songs I'd never listened to appeared in my "Liked Songs". When I came out of that list, I saw there were several playlists of songs I'd never even heard of in my recently played. Nobody else ...

  • Newbie
  • My Question or Issue   A few days ago, I woke to find that 3 songs I'd never listened to appeared in my "Liked Songs". When I came out of that list, I saw there were several playlists of songs...
  • Dian
  • Spotify Legend
  • 2854 Views
  • 1 replies
  • 1 likes
  • 2854 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Can't play this song right now

PlanPremiumCountryGBDevicePCOperating SystemWindows 10 My Question or IssueFresh install of spotify after changing to a new windows install on my PC, spotify does not play any songs, always coming up with the error, spotify cant play this song right ...

  • Casual Listener
  • Plan Premium Country GB Device PC Operating System Windows 10   My Question or Issue Fresh install of spotify after changing to a new windows install on my PC, spotify does not play an...
  • Dian
  • Spotify Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Superuser Contribution i found my deleted playlist but cant do anything with it, how do i get it back?

okay so i was going through my old messages with a friend and found a link to one of my spotify playlists from around 2019 i think? however i deleted that playlist a few years ago. i know that when you delete a playlist other people can still see it....

  • Newbie
  • okay so i was going through my old messages with a friend and found a link to one of my spotify playlists from around 2019 i think? however i deleted that playlist a few years ago. i know that when y...
  • AndresM
  • Spotify
  • 2397 Views
  • 6 replies
  • 0 likes
  • 2397 Views
  • 6 replies
  • 0 likes

Superuser Contribution My playlist says it has more songs than it actually does

PremiumUSA iphone 6 my playlists say they have a lot more songs than they actually do and the number keeps going up. I was wondering if I hit 10K will I still be able to add songs to that playlist. Or is there any way someone can reset the number of ...

  • Gig Goer
  •   Premium USA   iphone 6   my playlists say they have a lot more songs than they actually do and the number keeps going up. I was wondering if I hit 10K will I still be able to a...
  • Bubbles20
  • Newbie
  • 3154 Views
  • 11 replies
  • 0 likes
  • 3154 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify plays 20 seconds of the song I want and then plays "UH Lala" by Ra'is over and over and over

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDoesn't matter what song I put on, 15-20 seconds in This spanish song takes over. Always the same ...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Doesn't matt...
  • Dian
  • Spotify Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution broken playlist recommendations

Plan: FreeCountry: UkraineDevice: PC/Xiaomi Redmi 6Operating System: Windows 8.1, Android 9My Question or Issue: playlist recommendations completely broken. playlist: https://open.spotify.com/playlist/1WOOui8MoBGdlsayzpanBp?si=042812708f614f9fwheneve...

  • Visitor
  • Plan: Free Country: Ukraine Device: PC/Xiaomi Redmi 6 Operating System: Windows 8.1, Android 9 My Question or Issue: playlist recommendations completely broken. playlist: https://open.spotify.com...
  • Dian
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not showing playlist on Spotify artist

My friends make a Spotify playlist and add my song. But its not appear in my Spotify artist profile. Please help. None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCo...

  • Visitor
  • My friends make a Spotify playlist and add my song. But its not appear in my Spotify artist profile. Please help.  None of the below information is required. However, the more you provide ...
  • Dian
  • Spotify Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Stop re-discover playlists from auto saving

I found a hack years ago to auto-save my discover weekly playlist. I want to stop this now as I don't want a re-discover playlist saving to my playlists every week. Any suggestions?

  • Visitor
  • I found a hack years ago to auto-save my discover weekly playlist. I want to stop this now as I don't want a re-discover playlist saving to my playlists every week. Any suggestions?
  • Taylith
  • Community Legend
  • 663 Views
  • 1 replies
  • 1 likes
  • 663 Views
  • 1 replies
  • 1 likes

one of my playlists that I made got deleted

It looks like when you have a shared playlist or it’s someone else’s playlist and it says the owner of this playlist has deleted it or made it private but I was the one who made it

  • Visitor
  • It looks like when you have a shared playlist or it’s someone else’s playlist and it says the owner of this playlist has deleted it or made it private but I was the one who made it
  • geovanebento
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!! finding a old playlist

deleted a playlist from 2020 and trying to recover it

  • Visitor
  • deleted a playlist from 2020 and trying to recover it
  • geovanebento
  • Roadie
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

How can I transfer my playlists to my other account?

I’ve made a new account and I don’t know how to transfer my old playlists to the new one bc I cannot login to the previous account

  • Visitor
  • I’ve made a new account and I don’t know how to transfer my old playlists to the new one bc I cannot login to the previous account
  • MrDon_S
  • Newbie
  • 522 Views
  • 3 replies
  • 1 likes
  • 522 Views
  • 3 replies
  • 1 likes

Solved!! Change storage location button is not showing up [Android]

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid 8.0 (Oreo) My Question or IssueHey guys,I have a problem so that the option/button to change the downloaded songs storage location is not there. I know the path Settings -> Other b...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei P10 Lite Operating System Android 8.0 (Oreo)   My Question or Issue Hey guys, I have a problem so that the option/button to change the downl...
  • Taylith
  • Community Legend
  • 1888 Views
  • 3 replies
  • 1 likes
  • 1888 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify keeps defaulting to a previous playlist

My Question or Issue: Regardless of what playlist I select, Spotify plays one song and then starts a playlist I listened to yesterday. I have nothing in my queue. I've tried exiting and restarting the program, as well as logging out and back in.Plan:...

  • Casual Listener
  • My Question or Issue: Regardless of what playlist I select, Spotify plays one song and then starts a playlist I listened to  yesterday. I have nothing in my queue. I've tried exiting and restart...
  • Starren-us
  • Casual Listener
  • 2334 Views
  • 2 replies
  • 0 likes
  • 2334 Views
  • 2 replies
  • 0 likes