Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
Monday
samuelallen5
Casual Listener
239402 Views
77 replies
84 likes

239402 Views
77 replies
84 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Friday
pmartinslima
Newbie
95491 Views
199 replies
42 likes

95491 Views
199 replies
42 likes

Superuser Contribution Cannot Save playlist to Library

PlanFreeCountryBulgariaDeviceLenovo W540Operating SystemWindows 10 My Question or IssueHello !I'm using the Spotify Web version and I cannot save playlists to my Library..I click on the Heart sign and nothing happens.. I also click on the three dots ...

Prisoneer
Casual Listener
Plan Free Country Bulgaria Device Lenovo W540 Operating System Windows 10 My Question or Issue Hello ! I'm using the Spotify Web version and I cannot save playlists to my Library.. ...
2020-09-23 12:35:03 PM
2021-02-18 12:18:13 AM
Novy
Moderator
1359 Views
8 replies
2 likes

1359 Views
8 replies
2 likes

Superuser Contribution All downloads disappear from app - happens almost every week

PlanPremiumCountryBelgiumDeviceNokia 8 Sirocco / iPod Touch 6th generationOperating SystemAndroid 10 / IOS12.5.1 My Question or IssueI have over 4000 songs (including just over 100 local files) in my library and they are locally downloaded onto my sm...

peetersdries
Casual Listener
Plan Premium Country Belgium Device Nokia 8 Sirocco / iPod Touch 6th generation Operating System Android 10 / IOS12.5.1 My Question or Issue I have over 4000 songs (including just ov...
2021-02-17 1:49:17 PM
2021-02-18 6:28:22 PM
Novy
Moderator
452 Views
5 replies
0 likes

452 Views
5 replies
0 likes

Superuser Contribution Bad shuffle algorithm

PlanPremiumCountrySlovakiaDeviceHuawei P20liteOperating SystemWindows 10 My Question or IssueHello I have a question/issue that when i´m listening to my Liked songs i usually have Shuffle option toggled ON but in this past 3/4 months i have find out ...

Tatarec
Casual Listener
Plan Premium Country Slovakia Device Huawei P20lite Operating System Windows 10 My Question or Issue Hello I have a question/issue that when i´m listening to my Liked songs i usually...
2021-02-17 12:09:30 AM
2021-02-18 1:04:13 PM
Ver
Spotify Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Superuser Contribution Local files randomly greying out on laptop

PlanPremiumCountry DeviceLaptopOperating SystemWindows My Question or IssueI have several albums downloaded as mp3s but some songs are randomly greyed out despite the rest of the album being fine. Anyone know what causes this?

0oo0
Casual Listener
Plan Premium Country Device Laptop Operating System Windows My Question or Issue I have several albums downloaded as mp3s but some songs are randomly greyed out despite the re...
2021-02-17 3:29:38 PM
2021-02-18 11:18:03 AM
Alex
Spotify Legend
259 Views
1 replies
0 likes

259 Views
1 replies
0 likes

Superuser Contribution Disable podcasts across my desktop and mobile devices

I don't want to listen to any podcasts but half of my screen real estate is taken up by these podcast suggestions. I have no intention of using Spotify to listen to people talk, I pay for the music and want just suggestions for music and albums, play...

ComradeKelly
Casual Listener
I don't want to listen to any podcasts but half of my screen real estate is taken up by these podcast suggestions. I have no intention of using Spotify to listen to people talk, I pay for the music a...
2021-02-17 12:20:29 PM
2021-02-18 11:03:43 AM
Jeremy
Spotify Legend
276 Views
1 replies
2 likes

276 Views
1 replies
2 likes

Superuser Contribution Spotify can't continue music playing after podcasts.

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueIt's very annoying that you cannot switch back to your shuffle music playlist after playing a podcast. It works smoothly with the podcasts (while playing music you just go ...

csabaidav
Newbie
Plan Premium Country Device iPhone 8 Operating System iOS 14.4 My Question or Issue It's very annoying that you cannot switch back to your shuffle music playlist after playing...
2021-02-17 8:48:35 AM
2021-02-17 12:09:00 AM
Novy
Moderator
671 Views
1 replies
0 likes

671 Views
1 replies
0 likes

Superuser Contribution How on earth did my playlist songs get messed up?

I have a Premium account in the US. How on earth did my playlists suddenly get messed up? There are songs in the playlists that I know I did not add, and there are also duplicates now, when there were no duplicates before. Is there any way to restore...

Theothistle
Roadie
I have a Premium account in the US. How on earth did my playlists suddenly get messed up? There are songs in the playlists that I know I did not add, and there are also duplicates now, when there wer...
2021-02-16 4:55:54 PM
2021-02-17 9:35:00 AM
Mihail
Spotify Legend
1069 Views
1 replies
0 likes
Playlists

1069 Views
1 replies
0 likes

Autoplay doesn’t work

Hi, i don t know if this is the right space to write this, but i couldn’t write in “help”. Since about a year autoplay often doesn’t work, when a song (searched song, so not in an album) ends i have to go to tap the next button to start another song,...

alessio001
Newbie
Hi, i don t know if this is the right space to write this, but i couldn’t write in “help”. Since about a year autoplay often doesn’t work, when a song (searched song, so not in an album) ends i have ...
2021-02-17 2:15:39 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Solved!!Superuser Contribution Repeat Rewind not updating while On Repeat is updating

PlanPremiumCountryThe NetherlandsDevicePC and Samsung A40Operating SystemWindows 10 and Android 10 My Question or IssueMy Repeat Rewind hasn't been updated for ages. The last time it did, was in November last year while my On Repeat playlist updates ...

Berkers
Regular
Plan Premium Country The Netherlands Device PC and Samsung A40 Operating System Windows 10 and Android 10 My Question or Issue My Repeat Rewind hasn't been updated for ag...
2021-02-13 11:48:16 AM
2021-02-16 4:18:33 PM
Berkers
Regular
1197 Views
10 replies
0 likes

1197 Views
10 replies
0 likes

Bug: Sometimes can’t add song to playlist

This happens occasionally, for the past couple of years across different devices. I’m currently online, streaming music from the web on a stable connection. I am attempting to add a song from one currently playing playlist to another. When choosing w...

stevey500
Newbie
This happens occasionally, for the past couple of years across different devices. I’m currently online, streaming music from the web on a stable connection. I am attempting to add a song from one cur...
2021-02-16 7:37:11 AM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Solved!! How to upload local files?

PlanPremiumDeviceiPhone and Chromebook My Question or Issue I am unsure how to upload local files. I tried following the directions on the Spotify website but they are outdated, or meant for a different device.

Ko20
Regular
Plan Premium Device iPhone and Chromebook My Question or Issue I am unsure how to upload local files. I tried following the directions on the Spotify website but they are outdated,...
2021-02-14 4:56:00 PM
2021-02-15 7:15:38 PM
Billy-J
Spotify Star
720 Views
3 replies
0 likes

720 Views
3 replies
0 likes

Radio playing songs from totally different genre

So I have a Lo-fi playlist that is completely instrumental and relaxing to listen to. Whenever the playlist finishes it starts a radio “based on” my playlist but it literally plays metal music. I don’t have a single metal song in the playlist, nor in...

halebop
Visitor
So I have a Lo-fi playlist that is completely instrumental and relaxing to listen to. Whenever the playlist finishes it starts a radio “based on” my playlist but it literally plays metal music. I don...
2021-01-20 3:24:47 AM
2021-02-15 3:47:52 PM
Katerina
Spotify Legend
1471 Views
4 replies
1 likes

1471 Views
4 replies
1 likes

Superuser Contribution Playlist is still in my recently played category, even tho I've never played it or liked/saved it

PlanPremiumCountryCzech RepublicDeviceiPhone 6s, PCOperating SystemiOS 13+, Windows 10 My Question or IssueThere is this playlist without a name. It's been created by a person named 'Rod Gosse' and I have no idea who that is. It's not an artist, but ...

nyaomi
Casual Listener
Plan Premium Country Czech Republic Device iPhone 6s, PC Operating System iOS 13+, Windows 10 My Question or Issue There is this playlist without a name. It's been created by a perso...
2021-02-13 11:32:57 PM
2021-02-15 10:42:47 AM
Ivan
Spotify Legend
503 Views
3 replies
0 likes
intruder
random playlist

503 Views
3 replies
0 likes

Superuser Contribution Release Radar should work better

Am I the only one who can't be satisfied by Release Radar playlist?I think Spotify is an excellent tool for discovering new music in 2020 and I'll never stop paying for this, but Release Radar is awful. They get me more or less 5 songs that I should ...

RaffaellaXD
Newbie
Am I the only one who can't be satisfied by Release Radar playlist? I think Spotify is an excellent tool for discovering new music in 2020 and I'll never stop paying for this, but Release Radar is a...
2021-01-01 7:41:57 PM
2021-02-14 3:46:18 PM
Mihail
Spotify Legend
717 Views
2 replies
1 likes

717 Views
2 replies
1 likes

Superuser Contribution Vodacom and Spotify payment plans

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem whereby I am trying to update my premium plan as my card that I used got sto...

Dbhavan
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2021-02-12 9:07:49 PM
2021-02-13 12:04:29 AM
Eni
Moderator
620 Views
1 replies
1 likes

620 Views
1 replies
1 likes

Superuser Contribution [ERROR] When adding an album to library - automatically all songs are added to favourite playlist

PlanFree/PremiumCountryGermanyDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueIt seems that for some albums which I added to my library, all songs have been automatically been added to my "Favourite Songs" playlist.When I now remove t...

ochrasy
Music Fan
Plan Free/Premium Country Germany Device iPhone 11 Pro Operating System iOS 14.4 My Question or Issue It seems that for some albums which I added to my library, all songs have been a...
2021-02-07 11:15:03 AM
2021-02-13 11:19:34 PM
Eni
Moderator
571 Views
3 replies
0 likes
favourite songs

571 Views
3 replies
0 likes

Didn't get wrapped 2020 personalized playlist and stats

PlanFreeDeviceGalaxy note - Huawei Mate 10 - iPhone - PCOperating SystemAndroid - iPhone - Windows 10My Question or IssueI didn't receive my personalized Playlist and stats for 2020, How can I fix this issue?- I listened more than the required time t...

enznix
Newbie
Plan Free Device Galaxy note - Huawei Mate 10 - iPhone - PC Operating System Android - iPhone - Windows 10 My Question or Issue I didn't receive my personalized Playlist and stats for 2020, Ho...
2021-02-13 5:05:29 PM
2021-02-13 5:16:02 PM
Benlee12123b
Composer
394 Views
1 replies
0 likes

394 Views
1 replies
0 likes

Superuser Contribution My release radar is full of new artist tagging famous ones to get listens (copyright violation)

So I listen to a specific genre of music (grime) so my release radar contains almost exclusively brand new grime releases. This is nice as I get to listen to new artists, or discover new releases that I might have missed otherwise. However, I also ge...

Zolee_King
Casual Listener
So I listen to a specific genre of music (grime) so my release radar contains almost exclusively brand new grime releases. This is nice as I get to listen to new artists, or discover new releases tha...
2020-08-04 11:33:56 AM
2021-02-13 5:12:55 PM
Mihail
Spotify Legend
3801 Views
14 replies
14 likes

3801 Views
14 replies
14 likes

Solved!!Superuser Contribution Why aren't downloaded podcast episodes accessible when my phone goes offline?

PlanFreeCountryIndiaDeviceSamsung Galaxy M30sOperating System(Android 10) My Question or IssueAs the title mentions, why don't my downloaded podcast episodes stay for offline usage after I download them? I have experienced this several times where I ...

OthatD27
Casual Listener
Plan Free Country India Device Samsung Galaxy M30s Operating System (Android 10) My Question or Issue As the title mentions, why don't my downloaded podcast episodes stay for offline...
2021-02-02 5:16:02 PM
2021-02-13 1:10:42 PM
Mihail
Spotify Legend
9139 Views
7 replies
1 likes

9139 Views
7 replies
1 likes

Superuser Contribution Release radar has content from wrong artists with the same name

PlanPremium DeviceMacbook Pro late 2018Operating SystemMacOs 10.15 My Question or IssueMy release radar has content from random artists with the same name as the ones I listen to. This week 6 out 30 are completely wrong artists (Heart, Kiss, Wilma, C...

vtakala
Casual Listener
Plan Premium Device Macbook Pro late 2018 Operating System MacOs 10.15 My Question or Issue My release radar has content from random artists with the same name as the ones&nb...
2020-06-15 11:54:33 AM
2021-02-13 2:25:46 AM
timerickson
Music Fan
546 Views
3 replies
1 likes

546 Views
3 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Your Library

Forum Posts