Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 240780 Views
  • 77 replies
  • 85 likes
  • 240780 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • McDodong
  • Casual Listener
  • 96992 Views
  • 204 replies
  • 43 likes
  • 96992 Views
  • 204 replies
  • 43 likes

Superuser Contribution How Long Does A Song Stay In Recently Played?

PremiumCountry Canada DeviceLaptop and nVidia ShieldOperating System(Windows and nVidia Shield) My Question or Issue I have over 6,000 local files on my laptop. I connected them to Spotify desktop. I use the Android TV operating system on my nVidia S...

  • Music Fan
  • Premium Country Canada   Device Laptop and nVidia Shield Operating System (Windows and nVidia Shield)   My Question or Issue I have over 6,000 local files on my laptop. I connecte...
  • Jeremy
  • Spotify Legend
  • 4030 Views
  • 3 replies
  • 0 likes
  • 4030 Views
  • 3 replies
  • 0 likes

Superuser Contribution all playlists not showing up

Premium Family planUSAIphone 8Windows 10 My Question or Issue I created three playlists....only two are showing up on my main page. Only when I go to profile do I see the the three playlists I created. I downloaded two of the lists to soundtrack your...

  • Visitor
  • Premium Family plan USA Iphone 8 Windows 10   My Question or Issue I created three playlists....only two are showing up on my main page. Only when I go to profile do I see the the three pla...
  • Elena
  • Moderator
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist is re-adding songs I've added a long time ago.

Hi I usually sort my playlist by the most recently added to listen to the music I've most recently listened to. Today I notice that there are 21 songs I've added years ago that is at the very top of my list (when sorting by most recent). I don't shar...

  • Newbie
  • Hi   I usually sort my playlist by the most recently added to listen to the music I've most recently listened to.   Today I notice that there are 21 songs I've added years ago that is a...
  • Elena
  • Moderator
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't follow any more than 1550 artists

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S9 / LaptopOperating SystemAndroid 10 / Windows 10 My Question or IssueI have noticed that I cannot follow any more than 1550 artists on Spotify. I only realised this a few days ago when artists ...

  • Visitor
  • Plan Premium   Country United Kingdom  Device Samsung Galaxy S9 / Laptop Operating System Android 10 / Windows 10   My Question or Issue I have noticed that I cannot follow ...
  • Mihail
  • Spotify Legend
  • 433 Views
  • 4 replies
  • 0 likes
  • 433 Views
  • 4 replies
  • 0 likes

Playing downloaded content/MP3s through Spotify

Ok so... I have audio files... rare demos and such on my micro SD card on my phone. With YouTube music.... not only can I do everything I can do on Spotify but... I can also access and play those audio files. Everything on one app. I love Spotify and...

  • Visitor
  • Ok so... I have audio files... rare demos and such on my micro SD card on my phone.  With YouTube music.... not only can I do everything I can do on Spotify but... I can also access and play tho...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Why can't I see any podcasts in Spotify?

PlanPremiumCountryKazakhstanOperating System(Android, Ubuntu) My Question or IssueI can't see any podcast available. Even the genre does not appear in the browse menu. I used Spotify in Lithuania before and had an access to Podcasts, now I can't turn...

  • Casual Listener
  • Plan Premium Country Kazakhstan Operating System (Android, Ubuntu)   My Question or Issue I can't see any podcast available. Even the genre does not appear in the browse menu. I used Spo...
  • wileyfoxyx
  • Regular
  • 2572 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 2572 Views
  • 1 replies
  • 1 likes

Superuser Contribution [All Platforms][Discover] Differentiate artists with the same name

Lately I've been getting a lot of tracks in my Release Radar that are completely unrelated to any artist I listen to, aside from the new track having someone on it that didn't bother to check if the name they want to use is already taken. In recent m...

  • Visitor
  • Lately I've been getting a lot of tracks in my Release Radar that are completely unrelated to any artist I listen to, aside from the new track having someone on it that didn't bother to check if the ...
  • Elena
  • Moderator
  • 323 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find back played numbers in ended groupsession

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S10 & HP ProbookOperating SystemAndroid Oreo & Windows 10 My Question or IssueIs it possible to track down the numbers played in a groupsession after ending this session? They're not in the history an...

  • Visitor
  •   Plan Premium Country Netherlands Device Samsung Galaxy S10 & HP Probook Operating System Android Oreo & Windows 10   My Question or Issue Is it possible to track d...
  • Jeremy
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs in App not showing up

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have tried all the things you have said, deleting app and restarting it, clearing cache and data, turning y phone off and on...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy 10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have tried all the things you have said, de...
  • Elena
  • Moderator
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a song on loop

Hi. how can I loop a track to play continuously. I used to be able to just click on the loop icon twice but it is not there anymore. Also why is spotify adding songs to my playlist?thanks.

  • Visitor
  • Hi.  how can I loop a track to play continuously. I used to be able to just click on the loop icon twice but it is not there anymore.  Also why is spotify adding songs to my playlist?...
  • Elena
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [All Platforms][Radio] Remove song from autoplay

Is it possible to remove a song that keeps playing during sessions of autoplay? 'Playground' by Steve Lacy ALWAYS plays when I'm autoplay listening. I hate it. Please is there a 'blacklist' option that I can add this song to so that it will never aut...

  • Casual Listener
  • Is it possible to remove a song that keeps playing during sessions of autoplay?   'Playground' by Steve Lacy ALWAYS plays when I'm autoplay listening. I hate it. Please is there a 'blacklist' ...
  • Jeremy
  • Spotify Legend
  • 2898 Views
  • 9 replies
  • 1 likes
  • All Platforms
    Radio
  • 2898 Views
  • 9 replies
  • 1 likes

Spotify now dictates what we do with our own library data.

Spotify have begun threatening developers who use the Spotify SDK to facilitate “migrating from Spotify to a competing service” (ie SongShift, Tune My Music), warning that their API access will be revoked if they continue to provide such services. Wh...

  • Regular
  • Spotify have begun threatening developers who use the Spotify SDK to facilitate “migrating from Spotify to a competing service” (ie SongShift, Tune My Music), warning that their API access ...
  • hassnick
  • Regular
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Single song missing from album?!?

The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?

  • Casual Listener
  • The Malevolent Creation song They Breed is missing from the album Eternal. The rest of the album is available. I swear this song use to be on spotify. What gives?  
  • Alex
  • Spotify Legend
  • 892 Views
  • 7 replies
  • 1 likes
  • 892 Views
  • 7 replies
  • 1 likes

Lisa Lougheed

Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!

  • Newbie
  • Hi guys, please please please could you add run with us by Lisa Lougheed. It was used for the end credits on the cartoon The Raccoons and just reminds me of my younger days!!!!!!!!!
  • pxcex1
  • Newbie
  • 2283 Views
  • 3 replies
  • 5 likes
  • 2283 Views
  • 3 replies
  • 5 likes

Superuser Contribution [Search] Search is Very Bad

Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentioning that sometimes I search for the exact song name a...

  • Casual Listener
  • Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentionin...
  • Alex
  • Spotify Legend
  • 1417 Views
  • 3 replies
  • 6 likes
  • Search
  • 1417 Views
  • 3 replies
  • 6 likes

Superuser Contribution Liked songs playlist not syncing between desktop and android clients.

PlanPremiumCountryUSADeviceMobile and WindowsOperating SystemAndroid, Windows 10 My Question or IssueHI, several times now I have run into an issue that was posted about many many years ago and yet still continues to be happening. Why is it when I li...

  • Casual Listener
  • Plan Premium Country USA Device Mobile and Windows Operating System Android, Windows 10   My Question or Issue HI, several times now I have run into an issue that was posted about many...
  • Jeremy
  • Spotify Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • bug
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discrepancy favourite playlist on Android/PC

PlanPremiumCountryRussiaDevicePC, Realme pro 6Operating SystemAndroid/Windows 7/10 My Question or IssueHello. Each time I'm add a new track to my favourites playlist, here appears a discrepancy of favourites playlist on PC and Android.Sometimes relog...

  • Visitor
  • Plan Premium Country Russia Device PC, Realme pro 6 Operating System Android/Windows 7/10   My Question or Issue Hello.  Each time I'm add a new track to my favourites playlist, ...
  • Alex
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! "liked songs" doesn't open on web player

Hey teamWhen I click "liked songs" on web player, I see the url "https://open.spotify.com/collection/tracks" but it doesn't open.In the "F12" in chrome you can see HTTP error 400 bad request.What's wrong recently? there are too many issues with the w...

dbakshid_1-1603352856834.png dbakshid_0-1603352784114.png
  • Regular
  • Hey team When I click "liked songs" on web player, I see the url "https://open.spotify.com/collection/tracks" but it doesn't open. In the "F12" in chrome you can see HTTP error 400 bad r...
  • Billy-J
  • Spotify Star
  • 547 Views
  • 1 replies
  • 0 likes
  • 547 Views
  • 1 replies
  • 0 likes

[All Platforms][Playlists] Stop Changing the Shuffle Status

Spotify, please change it so that shuffle does not turn off when selecting a song. People have posted about this before, but it has been years and it has not changed.

  • Visitor
  • Spotify, please change it so that shuffle does not turn off when selecting a song. People have posted about this before, but it has been years and it has not changed.
  • Sqredmond
  • Visitor
  • 246 Views
  • 1 replies
  • 4 likes
  • All Platforms
    Playlists
  • 246 Views
  • 1 replies
  • 4 likes

[Desktop][Playlists] Changing sort order breaks jump-to-playing-track

Typically, clicking on the track art in the lower-left of the app will jump to that song in the currently playing playlist. If the playlist sort order is changed, however, clicking the track art jumps you to the track's original location in the playl...

  • Visitor
  • Typically, clicking on the track art in the lower-left of the app will jump to that song in the currently playing playlist. If the playlist sort order is changed, however, clicking the track art jump...
  • 187 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playlists
  • 187 Views
  • 0 replies
  • 0 likes