Help - Your Library

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
Wednesday
R_Rauli
Newbie
257967 Views
87 replies
87 likes

257967 Views
87 replies
87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
a week ago
Uthegen
Regular
118727 Views
216 replies
43 likes

118727 Views
216 replies
43 likes

Superuser Contribution Can't play songs from artist Dj Khaled

PlanPremiumCountryThe NetherlandsDeviceOne Plus 6, DesktopOperating SystemAndroid 10, Windows 10, Mozilla Firefox & Google Chrome My Question or IssueThere are multiple songs and albums from Dj Khaled which I can't play on the different devices I own...

Arwin_M
Casual Listener
Plan Premium Country The Netherlands Device One Plus 6, Desktop Operating System Android 10, Windows 10, Mozilla Firefox & Google Chrome My Question or Issue There are mu...
2020-07-22 10:27:34 AM
2020-07-23 10:07:16 AM
Arwin_M
Casual Listener
1119 Views
2 replies
0 likes

1119 Views
2 replies
0 likes

Superuser Contribution Album order out of wack?

PlanPremiumCountryUSADeviceiPhone XS, MacBook ProOperating SystemiOS 13.5, macOS Catalina My Question or IssueI listen to Spotify on my laptop and phone and within the past few days something happened where the albums no longer sort themselves proper...

Tiptoze
Newbie
Plan Premium Country USA Device iPhone XS, MacBook Pro Operating System iOS 13.5, macOS Catalina My Question or Issue I listen to Spotify on my laptop and phone and within the past f...
2020-05-24 9:03:27 PM
2020-07-23 9:05:30 AM
Ivan
Spotify Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Playlist Followers Huge Drop

PlanFreeCountryArgentina DeviceMotorola e Operating SystemWindows 10 - android My Question or Issuetwo of my playlist had a huge followers drop from a day to other, with any reasonhttps://open.spotify.com/playlist/3F1NX1LCO5jBDHln0KCeaH?si=QsY2Dh3JSQ...

Nicorobinifi
Visitor
Plan Free Country Argentina Device Motorola e Operating System Windows 10 - android My Question or Issue two of my playlist had a huge followers drop from a day to ot...
2020-07-23 7:05:25 AM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Playlist Folders

PlanPremiumCountry: USA DeviceMacBook Pro late 2016Operating System My Question or IssueI want to make playlist folders on my computer. I right-clicked the playlists in the left bar, and all it would do would start playing the playlist. I pressed the...

03q5oaek1ckeua
Newbie
Plan Premium Country: USA Device MacBook Pro late 2016 Operating System My Question or Issue I want to make playlist folders on my computer. I right-clicked the playlis...
2020-07-23 5:24:26 AM
312 Views
0 replies
0 likes
folders
playlist folders

312 Views
0 replies
0 likes

The whole library doesnt show anything

PlanFreeDevicePCOperating SystemWindows 10 My Question or Issue It was fine until July 2020. My Spotify library suddenly stopped working and now it doesnt show any type of content: liked songs, albums, recently played tracks. I tried reinstalling Spo...

Sixelis
Visitor
Plan Free Device PC Operating System Windows 10 My Question or Issue It was fine until July 2020. My Spotify library suddenly stopped working and now it doesnt show any t...
2020-07-22 12:13:23 AM
271 Views
0 replies
0 likes

271 Views
0 replies
0 likes

Spotify PC. No playlist "Liked songs"

Windows 10 On PC version Spotify no playlist "Liked songs", but iOS and smartTV versions have them.

syroeshkin16
Casual Listener
Windows 10 On PC version Spotify no playlist "Liked songs", but iOS and smartTV versions have them.
2020-07-22 9:09:37 PM
2020-07-22 12:13:17 AM
markj4
Visitor
427 Views
4 replies
1 likes

427 Views
4 replies
1 likes

Can't listen to liked songs and albums

ПланFreeСтранаBelarusустройствоXiaomi Redmi Note 8 ProОперационная системаAndroid I can't listen to liked songs and albums. When I click on a song, only a small part of it plays. And if I manage to listen to everything, then I cannot move the slider ...

Screenshot_2020-07-22-21-12-03-224_com.spotify.music.jpg

Screenshot_2020-07-22-21-11-56-458_com.spotify.music.jpg

Lijun1
Casual Listener
План Free Страна Belarus устройство Xiaomi Redmi Note 8 Pro Операционная система Android I can't listen to liked songs and albums. When I click on a song, only a small part of it play...
2020-07-22 10:47:17 PM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

Favorite tracks are not displayed in my Liked songs

PlanPremiumCountryBelarusOperating SystemWindows 10 My Question or Issue

KAZUHIRA1
Visitor
Plan Premium Country Belarus Operating System Windows 10 My Question or Issue
2020-07-22 3:57:11 PM
2020-07-22 5:15:58 PM
Billy-J
Spotify Star
306 Views
1 replies
1 likes

306 Views
1 replies
1 likes

Solved!! Paguei o boleto para ser premium mais até agora nenhum email de compra realizada ou minha assinatura

Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.

beatrizgroschop
Casual Listener
Olhei meu email não tem nada lá e já paguei o boleto tenho o comprovante comigo mais cade a minha assinatura ? Paguei e nada... por favor quero respostas para que isso possa ser resolvido.
2020-07-21 1:27:27 PM
2020-07-22 3:28:45 PM
Bittencourt
Spotify Star
443 Views
3 replies
0 likes

443 Views
3 replies
0 likes

Solved!! Discover Weekly and Release Radar is not appearing

PlanPremiumCountryRussiaDevicePC, Samsung Galaxy A8 2018Operating SystemAndroid Oreo, Windows 10, Google Chrome My Question or Issue Since 15 jule i used Spotify in different platforms (Android, Web Browser, Windows 10). During this time, only Daily ...

user-removed
Visitor
Plan Premium Country Russia Device PC, Samsung Galaxy A8 2018 Operating System Android Oreo, Windows 10, Google Chrome My Question or Issue Since 15 jule i used Spotify ...
2020-07-22 2:52:34 PM
2020-07-22 3:07:28 PM
user-removed
Not applicable
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Desktop Player - Cannot sort albums in my library by Recently Added

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen using the Spotify desktop player if I go to Albums in my Library and change the sorted by to 'Recently Added' the player closes instantly with no errors. Have tried ...

g28231725744
Newbie
Plan Premium Country UK Device Desktop Operating System Windows 10 My Question or Issue When using the Spotify desktop player if I go to Albums in my Library and change the sorted by...
2020-07-22 1:18:20 PM
388 Views
0 replies
0 likes
Albums
crashing
Desktop Player
recently added

388 Views
0 replies
0 likes

Release radar is not updating

PlanPremiumCountryRussiaDeviceiPhone Xs maxOperating SystemiOS 13.5 My Question or IssueInitially, I used the free US version, with the appearance in Russia I switched to the premium version. It took about a week, but the playlists have not been upda...

sdkmtv23
Casual Listener
Plan Premium Country Russia Device iPhone Xs max Operating System iOS 13.5 My Question or Issue Initially, I used the free US version, with the appearance in Russia I switched to the...
2020-07-22 11:49:06 AM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Problems removing songs from Playlist on Web version.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had problems recently removing songs from my playlists when I am using the Web version...

asniezak
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
2020-07-21 6:42:31 PM
2020-07-22 1:18:36 AM
Billy-J
Spotify Star
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Liked Songs Disappeared

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI can see "Liked Songs" on the phone, but the list is empty on the computer. The problem started from the last update. I uninstalled the app like on the site and installed...

OEryol
Casual Listener
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I can see "Liked Songs" on the phone, but the list is empty on the computer. The problem starte...
2020-07-20 9:27:06 PM
2020-07-21 9:46:22 PM
Billy-J
Spotify Star
1036 Views
5 replies
0 likes
liked songs missing

1036 Views
5 replies
0 likes

Solved!!Superuser Contribution I don’t see my liked songs

Hello everyone,I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked songs, which I transferred from Apple Music, but when I o...

Arelav1012
Casual Listener
Hello everyone, I started using Spotify few days ago. So, I transferred my music from Apple Music to Spotify with Tune my music. I have a trouble. When I open any mixes of days, I see few liked song...
2020-07-21 11:28:35 AM
2020-07-21 9:15:40 PM
Arelav1012
Casual Listener
441 Views
2 replies
0 likes

441 Views
2 replies
0 likes

Does Crossfade affect 30 seconds minimum length for streams?

My Question or IssueI have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I still get the stream or will it register as less than 30 second...

DaveHampson
Newbie
My Question or Issue I have a new album coming out soon. The first track is only 32 seconds long as it’s an introduction to the album. If someone has crossfade on over two seconds, will I st...
2020-07-21 6:21:58 PM
453 Views
0 replies
0 likes

453 Views
0 replies
0 likes

Superuser Contribution Cant add track to favorites

PlanPremiumCountryBelarusDevicePCOperating SystemWindows 10 My Question or IssueIf I click on the heart on the song, and then to the favorite tracks section, then the application says that I don't have any favorite tracks. I can add them on the phone...

fl1chbb
Visitor
Plan Premium Country Belarus Device PC Operating System Windows 10 My Question or Issue If I click on the heart on the song, and then to the favorite tracks section, then the applica...
2020-07-18 6:01:40 AM
2020-07-21 4:31:06 PM
Xenia
Moderator
1118 Views
1 replies
2 likes

1118 Views
1 replies
2 likes

Superuser Contribution Local Files showing on Mac but not iPhone

PlanPremiumCountryUnited KingdomDeviceiPhone XOperating SystemiOS 13 My Question or IssueAll local files can be played on my Mac but only some of them can be played/show up on my iPhone and the vast majority won't show up, and I've done all the steps...

amanchahal
Visitor
Plan Premium Country United Kingdom Device iPhone X Operating System iOS 13 My Question or Issue All local files can be played on my Mac but only some of them can be played/show up o...
2020-07-17 2:58:32 PM
2020-07-21 3:58:21 PM
Xenia
Moderator
1169 Views
1 replies
1 likes

1169 Views
1 replies
1 likes

Solved!!Superuser Contribution Strange regional restrictions & pricing policy

PlanFree & PremiumCountryBelarusDeviceAny DevicesOperating SystemAny platforms IntroductionAs soon as Spotify appeared in our country, I immediately decided to transfer all my tracks from other services and try premium, but I faced a number of proble...

FINNSEEFLY
Casual Listener
Plan Free & Premium Country Belarus Device Any Devices Operating System Any platforms Introduction As soon as Spotify appeared in our country, I immediately decided to transfer a...
2020-07-18 4:48:27 PM
2020-07-21 12:03:20 PM
Elena
Moderator
1086 Views
1 replies
0 likes

1086 Views
1 replies
0 likes

[Android Auto] Downloaded albums not available in offline mode

PlanPremiumCountryBelgiumDevice(OnePlus 5T)Operating System(Android 9 (OxygenOS 9.0.9),Android Auto 4.7.593824) My Question or IssueWhen selecting an album in my library, nothing happens I just get a black screen. When trying to play an album using v...

SeppeD
Regular
Plan Premium Country Belgium Device (OnePlus 5T) Operating System (Android 9 (OxygenOS 9.0.9), Android Auto 4.7.593824) My Question or Issue When selecting an album in my libra...
2019-10-24 9:28:19 PM
2020-07-20 8:48:21 PM
Zeekoet
Casual Listener
1536 Views
4 replies
1 likes

1536 Views
4 replies
1 likes

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