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how to delete unexpected track

how to delete unexpected track

hi, since few weeks, i noticed some unexpected track added to my playlist by people i don't know.

 

i delete these track except one, thus one come back directly after i delete it. i block the profile but does nothing. i change my password, but still does nothing.

 

it's very boring about this track i cannot delete.

 

i know past years there are ID/passw stolen ( facebokk,... ) and i think it's because of that, but wy spotify team does nothing to prevent that????

 

 

help please

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3 Replies

Hey @jinmaul,

 

Thanks for reaching out about this here in the Community. 

 

First, it'd be great for you to bookmark this collection of articles here, so you can stay assured to can try all the measures you'd like to keep your account secure.

 

Then, have you already tried double-checking the privacy settings of your playlist? Maybe you can find a solution by editing those. 

 

Hope you'll find this helpful. Cheers!

Mario Moderator
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thanks for the reply, i check all you said but nothing change.

 

i think about something else: i have a dual account and the one of my GF is the primary. I block the profile and delete the track on the primary and the probleme seems to be solved. The unexpected track don't come back.

Hi there @jinmaul,

 

Thank you for your reply and confirmation.

 

We're super glad to see that everything works as it should for you again.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
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Live, love, laugh and listen to music 🙂

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