Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 241517 Views
  • 77 replies
  • 85 likes
  • 241517 Views
  • 77 replies
  • 85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Thebusirat
  • Casual Listener
  • 98055 Views
  • 208 replies
  • 44 likes
  • 98055 Views
  • 208 replies
  • 44 likes

Collaborative playlist

This MUSTThere’s no way this question hasn’t been asked and answered already but I’m not finding it. I want my private playlist to be collaborative with a few friends, but not accessible to the general public.I’m pretty sure that’s how collaboration ...

  • Newbie
  •   This MUST There’s no way this question hasn’t been asked and answered already but I’m not finding it.    I want my private playlist to be collaborative with a few friends, but no...
  • Taylith
  • Community Legend
  • 340 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 340 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files Missing Proper Metadata

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10My Question or IssueOn the desktop app, most of my local files have loaded all of their respective metadata normally; title, artist, album, album cover, etc. However, I've recently tried ...

  • Newbie
  • Plan Premium Country USA Device Desktop PC Operating System Windows 10 My Question or Issue On the desktop app, most of my local files have loaded all of their respective metadata normally; ...
  • Elena
  • Moderator
  • 1483 Views
  • 2 replies
  • 1 likes
  • 1483 Views
  • 2 replies
  • 1 likes

Superuser Contribution Lost access to my local files and won't download

PlanPremiumCountryGreeceDeviceLaptop, Xiaomi Redmi Note 8 ProOperating SystemWindows 10, Android My Question or IssueHello all. I just tried to upload new local files to my playlists and they wouldn't download. Not only that, I lost access to my alre...

  • Newbie
  • Plan Premium Country Greece Device Laptop, Xiaomi Redmi Note 8 Pro Operating System Windows 10, Android   My Question or Issue Hello all. I just tried to upload new local files to my p...
  • Alex
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution All followed artists gone from library

PlanPremium CountryUK DeviceMacbook Pro M1, iPhone 12, iPad Pro, Apple Watch Operating SystemMacOS Monterey, iOS 15 My Question or IssueI used to have a library full of followed artists. At some point this week all the followed artists I had in my li...

  • Casual Listener
  • Plan Premium   Country UK   Device Macbook Pro M1, iPhone 12, iPad Pro, Apple Watch   Operating System MacOS Monterey, iOS 15   My Question or Issue I used to have a ...
  • richardpicot
  • Casual Listener
  • 748 Views
  • 4 replies
  • 1 likes
  • missing artists
  • 748 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Search] Fix the search engine

It's no secret that Spotifys search engine is bad, but i havent seen this bad. So basically when searching for a song, I typed the EXACT name of the song - nothing, I added the artist to my search - nothing, I go to the artist's page and boom the son...

  • Visitor
  • It's no secret that Spotifys search engine is bad, but i havent seen this bad. So basically when searching for a song, I typed the EXACT name of the song - nothing, I added the artist to my search - ...
  • OscarDC
  • Moderator
  • 277 Views
  • 1 replies
  • 0 likes
  • Search
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I recover a song deleted from my Library?

I was using Spotify on my notebook, searching a song to add to the shuffle. The screen size of the app grew and clicked a wrong song. I relogged and noticed one of the songs saved on my Library was "deleted".Is there a way to undo an action on Spotif...

  • Visitor
  • I was using Spotify on my notebook, searching a song to add to the shuffle. The screen size of the app grew and clicked a wrong song. I relogged and noticed one of the songs saved on my Library was "...
  • Mario
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to delete unexpected track

hi, since few weeks, i noticed some unexpected track added to my playlist by people i don't know. i delete these track except one, thus one come back directly after i delete it. i block the profile but does nothing. i change my password, but still do...

  • Casual Listener
  • hi, since few weeks, i noticed some unexpected track added to my playlist by people i don't know.   i delete these track except one, thus one come back directly after i delete it. i block the ...
  • Jeremy
  • Spotify Legend
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

Only allow my playlists

I'm looking if there is an option that I can restrict what can be listed to on my spotify.So I want to make 10 playlists and that is all that can be used and no other music. I've found the "Allow Explicit Content" function but that is not enough for ...

  • Newbie
  • I'm looking if there is an option that I can restrict what can be listed to on my spotify. So I want to make 10 playlists and that is all that can be used and no other music. I've found the "Allow E...
  • Bella_K
  • Composer
  • 972 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 972 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify blend won't load

Hi, I recently tried to create a blend but we both just get an indefinite load screen. We've tried to delete the playlist but there isn't an option to remove the playlist. I've tried clean installing and on different devices as well as updating the a...

  • Newbie
  • Hi,    I recently tried to create a blend but we both just get an indefinite load screen. We've tried to delete the playlist but there isn't an option to remove the playlist. I've tried c...
  • Vasil
  • Moderator
  • 630 Views
  • 4 replies
  • 3 likes
  • App & Features
  • 630 Views
  • 4 replies
  • 3 likes

Superuser Contribution Distinction between "save" and "like"

The new design has made saving certain albums seemingly impossible. For some (usually deluxe) albums that have bonus tracks or demo tracks added to them, I would save only the songs that were part of the original track listing, then from the library,...

  • Casual Listener
  • The new design has made saving certain albums seemingly impossible. For some (usually deluxe) albums that have bonus tracks or demo tracks added to them, I would save only the songs that were part of...
  • Yordan
  • Moderator
  • 22321 Views
  • 15 replies
  • 11 likes
  • 22321 Views
  • 15 replies
  • 11 likes

Superuser Contribution Duplicate blends/ Not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA friend and I recently added each other to a blend playlist. Now, on both of our accounts, t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A frien...
  • Yordan
  • Moderator
  • 1075 Views
  • 12 replies
  • 9 likes
  • 1075 Views
  • 12 replies
  • 9 likes

Superuser Contribution Help with recover my acc

PlanPremiumCountryChileOperating SystemWindows 10 My Question or Issuehello, the matter is this: I created my account at the time with my facebook, but I deleted that facebook a while ago (not the email, just the account). So, the way to enter Spotif...

  • Newbie
  •   Plan Premium Country Chile Operating System Windows 10   My Question or Issue hello, the matter is this: I created my account at the time with my facebook, but I deleted that fac...
  • Elena
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution External USB storage for offline music on Samsung S21

Hi, S21 does not have a SD slot, but I would like to use an external USB HDD to download offline music, is this possible?

  • Casual Listener
  • Hi, S21 does not have a SD slot, but I would like to use an external USB HDD to download offline music, is this possible?
  • Rogelioprado
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 383 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Sync Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro, DesktopOperating SystemiOS 15.0.1, Windows 10 My Question or IssueI'm having the same problem of trying to get my local files to sync between my iphone and my pc. I've tried as many solutions as I c...

  • Regular
  • Plan Premium Country United States Device iPhone 13 Pro, Desktop Operating System iOS 15.0.1, Windows 10   My Question or Issue I'm having the same problem of trying to get my local fi...
  • OscarDC
  • Moderator
  • 543 Views
  • 4 replies
  • 0 likes
  • local files
  • 543 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Lost all songs and playlist after downtime fix

Idea is to maintain the last state of the application no matter what issue occurs after an application upgrade/ downtime. People spend years growing their playlist and all because one glitch they lose all their data. After 8th March fix, people have ...

  • Regular
  • Idea is to maintain the last state of the application no matter what issue occurs after an application upgrade/ downtime. People spend years growing their playlist and all because one glitch they los...
  • Yordan
  • Moderator
  • 573 Views
  • 1 replies
  • 1 likes
  • iOS
    Playlists
  • 573 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to lock in Daily Mix genres

I use Spotify Premium and generally love it, but for f**** sake why do the Daily Mix genres keep changing? For example: One week I might have EDM on Daily Mix 1 then Classical on Daily Mix 2 and Jazz on Daily Mix 3. The next week it's EDM on Daily Mi...

  • Casual Listener
  • I use Spotify Premium and generally love it, but for f**** sake why do the Daily Mix genres keep changing?   For example: One week I might have EDM on Daily Mix 1 then Classical on Daily Mix 2...
  • Ver
  • Spotify Legend
  • 749 Views
  • 1 replies
  • 1 likes
  • 749 Views
  • 1 replies
  • 1 likes

Superuser Contribution Enhance

None of on one of my the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UK DeviceSamsung Galaxy tabletOperating SystemAndroid On one of my folders the enhance button has st...

  • Regular
  • None of on one of my the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK   Device Samsung Galaxy tablet ...
  • Jeremy
  • Spotify Legend
  • 1129 Views
  • 15 replies
  • 0 likes
  • 1129 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Missing from Artist Page (Windows 10 PC)

PlanPremiumCountryUnited KingdomDeviceWindows PCOperating SystemWindows 10ApplicationSpotify for Windows1.1.80.699.gc3dac750 My Question or IssueWith the latest version of Spotify from the Windows 10 Microsoft Store, the "Liked songs" button under th...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Windows PC Operating System Windows 10 Application Spotify for Windows 1.1.80.699.gc3dac750   My Question or Issue With the latest version...
  • Jeremy
  • Spotify Legend
  • 860 Views
  • 4 replies
  • 1 likes
  • artist page
    liked
    liked songs
    Windows 10
  • 860 Views
  • 4 replies
  • 1 likes

Local Files

previously i downloaded some voice memos to my mac but deleted them soon after. when i checked my local files i realized that all these voice memos have been added and i can't seem to delete them despite them not being on my mac anymore. i tried dele...

  • Newbie
  • previously i downloaded some voice memos to my mac but deleted them soon after. when i checked my local files i realized that all these voice memos have been added and i can't seem to delete them des...
  • 339 Views
  • 0 replies
  • 0 likes
  • App & Features
    Social & Random
  • 339 Views
  • 0 replies
  • 0 likes

My playlist stopped counting streams, but still searchable.

I have a playlist called Heavenly Sleep | Soft Dreamy Piano. For 2 years I’ve been building it. It have around 300 followers and 30-50 actual active listeners. It suddenly stopped counting streams for artists. I don’t get paid any money to submit or ...

  • Newbie
  • I have a playlist called Heavenly Sleep | Soft Dreamy Piano. For 2 years I’ve been building it. It have around 300 followers and 30-50 actual active listeners. It suddenly stopped counting streams fo...
  • 586 Views
  • 0 replies
  • 0 likes
  • App & Features
    Discovery & Promo
    Social & Random
  • 586 Views
  • 0 replies
  • 0 likes