playing downloaded music when NOT in offline mode

[yrstrulym]

Plan

Premium

Country

usa

Device

iPhone xr

My Question or Issue

is there a way to play downloaded music when NOT in offline mode?  when i'm somewhere and lose my signal temporarily (like in a basement) i am unable to play music unless i specifically go into settings and choose offline.  is this the way it's supposed to work?  i would think that downloaded music should/would play in any mode.

[Jeremy]

Hi there @yrstrulym,

Thank you for reaching out to the Community.

You should be able to play downloaded music without being on offline mode.

Can you perform a clean reinstall of the app and then redownload your playlists to see if the issue persists? This will make sure there's no old cache files causing this.

Let us know how it goes.

Take care!