remove old devices offline downloads

[#1]

I have two phones and 2 PC, and I want to remove all those devices from my account. I'm getting an issue with the new iPhone, which asks me to remove all other devices' offline downloads.

[AlejaR]

Hey there, 

Thanks for posting in the Community and welcome.

In this case, keep in mind that you can download as many as 10,000 songs on each of up to 5 different devices. You can read all about this in this article.

You can remove your downloads by starting Spotify on the mobile device which no longer needs the downloaded content and use the Remove all downloads button by going to Settings> Storage.

If you want to delete your downloads from the desktop app, you can follow these steps:

1. Open the app.
2. On the left bar, you can see the playlists you have downloaded. They have a green arrow, right next to its names.
3. Open your Library. This same green arrow is visible on each downloaded playlist from the library view.
4. Open each downloaded playlist and tap the green arrow at the top.

This way, you can remove the downloaded playlist from the desktop app. You can also run a clean reinstall of the app on your computer, so the offline music will be removed.
 

If you wish, you can also contact our Customer Support team, so they can help you to remove the offline devices of your account as well. You can find how to contact them here.

Hope this clears things up. If you have any questions or need a hand with anything else, we're always a post away.