Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify app broken

spotify app broken

the application has not been working properly for half a year!

desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ... also switching with a swipe does not work when you control playback on the computer from the phone, but you have to press the button!

what do you update there every week but for half a year you cannot fix such bugs ??? I am sitting on the old version because of this! what am I paying money for?

Reply
1 Reply

Hi there @Adamnn

 

Thanks for getting in touch about this here in the Community. 

 

Could you let us know which troubleshooting steps you've already tried? This will help us to avoid any repeating steps.

 

On another note, could you send us a video of the issue happening so we can take a closer look?

 

Lastly, could you let us know the exact make/model, operating system and Spotify version of your devices?

 

We'll be on the lookout for your reply. 

 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts