Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

viewing playlists

viewing playlists

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

so yesterday i reached my skip limit for the the hour and i couldn’t see my playlist and i thought it was because of that but i checked it today and i still cant access any of the actual songs in my playlist, i can open it but it’s empty and goes straight to “ more like this “ which the suggestions are a lot like my playlist so ig that suggests my songs are still somewhere??

Reply
1 Reply

Hey @dnjddhjs,

 

Thank you for reaching out to the Community and welcome.

 

In this type of case, we'd first recommend logging out from your account and logging back in twice to force the sync between your account and your device. 

 

If the issue persists, we'd also recommend performing a clean reinstall of the app by following the steps in this article

 

Lastly, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case.


We'll be on the lookout for your response. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts