Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Albums

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47303 Views
  • 66 replies
  • 25 likes
  • 47303 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880103 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880103 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26875 Views
  • 4 replies
  • 0 likes
  • 26875 Views
  • 4 replies
  • 0 likes

Superuser Contribution Download Single Track from an Album

PlanPremiumCountryUKDeviceOnePlus XOperating SystemAndroid 6.0.1 (Marshmallow?) My Question or IssuePreviously I was able to like a song to add it to my all songs list, then find the album I saved the song from in my library, which would have only th...

  • Casual Listener
  • Plan Premium Country UK Device OnePlus X Operating System Android 6.0.1 (Marshmallow?)   My Question or Issue Previously I was able to like a song to add it to my all songs list, then ...
  • OscarDC
  • Moderator
  • 906 Views
  • 3 replies
  • 1 likes
  • Albums
    downloads
    Update
  • 906 Views
  • 3 replies
  • 1 likes

Superuser Contribution Duplicate Albums Saved in Library

I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely no difference between the albums for example Point #1 by Chevel...

  • Casual Listener
  • I have recently started using the save to library feature as well as adding them to playlists.  I have noticed many artists are showing duplicate albums in my library.  There is a...
  • Peter
  • Spotify Legend
  • 2161 Views
  • 3 replies
  • 9 likes
  • Albums
    duplicate
    saved
  • 2161 Views
  • 3 replies
  • 9 likes

What does saved do?

What does the saved feature do? If I click "save" for an album I like there is no library where that goes to. It just exists as saved but there's nowhere that shows my saved selections for future reference. Didn't I click save so that I can access th...

  • Visitor
  • ...eference. Didn't I click save so that I can access this later? Where do I find albums or songs that I saved. Why does that button exist?    Plan Free/Premium Country   Device (i...
  • eltoch
  • Composer
  • 619 Views
  • 1 replies
  • 0 likes
  • Albums
    like
    saved
  • 619 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album tab does not load

PlanPremiumCountry CanadaDeviceHonor 8X (JSN-L23) Operating SystemAndroid Oreo My Question or IssueI am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no m...

  • Newbie
  • ...oto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no matter how long I wait. I can view albums by going to Songs and finding one from an album and pressing "View A...
  • 12578003
  • Newbie
  • 3150 Views
  • 19 replies
  • 7 likes
  • Albums
    Android
    Loading problems
  • 3150 Views
  • 19 replies
  • 7 likes

Superuser Contribution (Problem)(Library) Spotify doesn't load my albums

PlanFamily PremiumCountry ArgentinaDeviceSamsung Sm-g610mOperating SystemAndroid Oreo My Question or Issue Hi! A couple of weeks ago, I started with this bug: when trying to access my album's list, the loading circle never finishes and my list doesn'...

  • Newbie
  • ...his bug: when trying to access my album's list, the loading circle never finishes and my list doesn't load (as im noticed to have a lot of albums, I leaved there for more than an hour, expecting to b...
  • Guido
  • Spotify Legend
  • 936 Views
  • 1 replies
  • 0 likes
  • Albums
    bug
    problem
  • 936 Views
  • 1 replies
  • 0 likes

Albums tab is stuck on loading

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to see if it will, in fact, load, but it didn't. That...

  • Casual Listener
  • Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just t...
  • magicznywojtek
  • Casual Listener
  • 577 Views
  • 1 replies
  • 0 likes
  • album tab
    Albums
    bugs
  • 577 Views
  • 1 replies
  • 0 likes

Can't load albums

PlanPremiumCountry FranceDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueI can't load album details, it just loads forever. Clicking on "view album" when playing a song or directly clicking an album in my discoveries trigger this. LT...

  • Newbie
  • Plan Premium Country  France Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue I can't load album details, it just loads forever. Clicking on "view album" whe...
  • CKapasa
  • Casual Listener
  • 10172 Views
  • 6 replies
  • 7 likes
  • Albums
    Android
    connection
  • 10172 Views
  • 6 replies
  • 7 likes

Problem Adding Songs

My Question or Issue I'm having trouble adding songs and albums to my library, i can't do it for some reason, they don't add to the library..

  • Regular
  •   My Question or Issue  I'm having trouble adding songs and albums to my library, i can't do it for some reason, they don't add to the library..
  • 377 Views
  • 0 replies
  • 1 likes
  • Albums
    songs
  • 377 Views
  • 0 replies
  • 1 likes

Superuser Contribution Android Auto Hangs on Listing Albums

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replied in January 2018 that it started working again. Ho...

  • Visitor
  • I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person r...
  • user-removed
  • Not applicable
  • 1532 Views
  • 3 replies
  • 0 likes
  • Albums
    android auto
  • 1532 Views
  • 3 replies
  • 0 likes

Albums and songs not working

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi Note 3Spotify Version: 8.4.39.673

  • Casual Listener
  • Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.   Device: ...
  • 521 Views
  • 0 replies
  • 0 likes
  • Albums
    MIUI
    Xiaomi
  • 521 Views
  • 0 replies
  • 0 likes

Solved!! Songs grayed on a playlist but not on an album?

I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but when I clicked on the link and it showed up on the...

Screen Shot 2017-04-10 at 7.46.24 pm.png Screen Shot 2017-04-10 at 7.47.06 pm.png Screen Shot 2017-04-10 at 7.47.27 pm.png
  • Regular
  • I tried to listen to this playlist but some of the songs are grayed out, which I thought might be from country restrictions or whatnot. It doesn't show up on the Spotify app (I'm a Premium user), but...
  • jinium
  • Regular
  • 1394 Views
  • 6 replies
  • 0 likes
  • Albums
    gray out
    Playlists
  • 1394 Views
  • 6 replies
  • 0 likes

Albums and Songs not loading

The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums offline either. I can save them when I'm on my comp...

  • Newbie
  • The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store albums...
  • DriesDauwe
  • Newbie
  • 1120 Views
  • 1 replies
  • 2 likes
  • Albums
    Android
    loading
    Samsung
    songs
  • 1120 Views
  • 1 replies
  • 2 likes

All Albums Disappeared from library?

No idea what just happened, was listening to a downloaded album on my nexus 5 (Android 4.4.3), when the current track finished it didn't go onto the next one. When I looked, I got a message saying that I'd removed the album from my library. I re-adde...

  • Casual Listener
  • ...aying that I'd removed the album from my library. I re-added it, then went back to the album view, all of my albums have disappeared, including all the downloaded music for it. (At least I assume so as t...
  • Chloedubose
  • Newbie
  • 3266 Views
  • 4 replies
  • 1 likes
  • Albums
    android 4.4.3
    bug
    Dissapearing Albums
    Nexus 5
  • 3266 Views
  • 4 replies
  • 1 likes

Make the app more album-listening friendly.

So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...

  • Casual Listener
  • ...egarding how poor of an experience it is to listen to albums. When you are outside of the app and click on the title in the notification window to re-enter the app, you are taken to a song card. I N...
  • 399 Views
  • 0 replies
  • 3 likes
  • Albums
    UI
    UX
  • 399 Views
  • 0 replies
  • 3 likes

How do I create a photo album

After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery. I proceeded to "choose file" and although I couldn't see my pix immagonna take Spit's word for it tha...

  • Casual Listener
  •  After wandering all ova Spit's DroidFone site I finally stumbled across a page that actually gave me permission to upload pix from my fones gallery.  I proceeded to "choose file" and alth...
  • therealterrytol
  • Casual Listener
  • 1063 Views
  • 1 replies
  • 0 likes
  • Albums
    create
    pictures
    Upload
  • 1063 Views
  • 1 replies
  • 0 likes

Spotify repeatedly deleting my Downloaded Albums

Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own. Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus Tablet, LG G3) where I download different songs in each, so I can liste...

  • Regular
  • Threr are probably lot's of posts with this problem, but this is so absurd I will bother with my own.   Sporify repeatedly and randomly deletes my albums. I have two devices (Nexus T...
  • 811 Views
  • 0 replies
  • 0 likes
  • Albums
    Deleted downloads
    Offline Access
    Premium
  • 811 Views
  • 0 replies
  • 0 likes

Solved!! Some albums are on spotify but aren't showing up on the artist page

When I search for the Bleacher's "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the tracks are all grayed out and won't play nor show up on the a...

  • Regular
  • When I search for the Bleacher's  "I wanna get better" and "Strange Desire" they won't show up on the spotify app, I went on to the web player found it and added it to my music, however the trac...
  • DannyFL
  • Roadie
  • 12197 Views
  • 21 replies
  • 0 likes
  • Albums
  • 12197 Views
  • 21 replies
  • 0 likes

Albums I saved for offline access disssappear after I close the app.

So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of the albums has been saved.What could I be doing wron...

  • Newbie
  • So I've saved three albums for offline use. After waiting for it to download and checking the "downloaded" icon is there for all three albums I closed the app and ran it again to I find only one of t...
  • 458 Views
  • 0 replies
  • 0 likes
  • Albums
    Offline Access
  • 458 Views
  • 0 replies
  • 0 likes

Playlist idea

I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the playlists arranged in alphabetical order; or the opt...

  • Music Fan
  • I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the p...
  • woodendharma
  • Music Fan
  • 778 Views
  • 2 replies
  • 0 likes
  • Alaphabetical
    Albums
    Playlists
  • 778 Views
  • 2 replies
  • 0 likes