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Topics with Label: Android Pie

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54470 Views
  • 68 replies
  • 25 likes
  • 54470 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27726 Views
  • 5 replies
  • 0 likes
  • 27726 Views
  • 5 replies
  • 0 likes

Solved!! Spotify's music doesn't sound when my S8 is locked

PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?

  • Casual Listener
  • Plan Premium     Device Samsung Galaxy S8 Operating System Android 9 pie   My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...
  • jamesrobertwebster
  • Casual Listener
  • 16569 Views
  • 4 replies
  • 5 likes
  • Android 9
    Android Pie
    background
    music stops
    phone locked
    Samsung s8
  • 16569 Views
  • 4 replies
  • 5 likes

Lag on s10+

PlanPremiumCountryNADeviceSamsung s10+Operating SystemAndroid PieMy Question or IssueAfter recent update closing out of the app there is a visible lag animation. While using the app also sometimes make closing other apps a lag animation.

  • Newbie
  • Plan Premium Country NA Device Samsung s10+ Operating System Android Pie My Question or Issue After recent update closing out of the app there is a visible lag animation. While using th...
  • Nico
  • Community Legend
  • 1138 Views
  • 1 replies
  • 0 likes
  • Android Pie
    S10
  • 1138 Views
  • 1 replies
  • 0 likes

Urgent - Serious crashing on every time

PlanPremiumCountryMalaysia DeviceSamsung Galaxy S10 Plus Operating System Android 9.0 My Question or IssueEvery time I open Spotify I tried to back / Next / Pause / Resume always will crash showing Spotify isn't response, what happen on this issue ! ...

  • Visitor
  • Plan Premium Country Malaysia   Device Samsung Galaxy S10 Plus   Operating System  Android 9.0    My Question or Issue Every time I open Spotify I tried to back /...
  • Jessica198930
  • Visitor
  • 676 Views
  • 1 replies
  • 0 likes
  • Android 9
    Android Pie
    S10
    s10 plus
  • 676 Views
  • 1 replies
  • 0 likes

Cannot connect to Chromecast Audio from Android Pie on Galaxy Note 9

I cannot connect to Chromecast Audio from Android Pie running on Galaxy Note 9. Whenever I try to do it, all the Chromecast devices are grayed out and cannot be selected. On the other hand, I can cast audio from other installed applications (ie. Musi...

  • Newbie
  • I cannot connect to Chromecast Audio from Android Pie running on Galaxy Note 9. Whenever I try to do it, all the Chromecast devices are grayed out and cannot be selected. On the other hand, I can cas...
  • 459 Views
  • 0 replies
  • 0 likes
  • Android Pie
    chromecast audio
    Galaxy Note 9
  • 459 Views
  • 0 replies
  • 0 likes