Spotify's music doesn't sound when my S8 is locked

[pedro_1027]

Plan

Premium

Device

Samsung Galaxy S8

Operating System

Android 9 pie

My Question or Issue

When locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately.

How could I solve this?

[Maik95]

I have exactly the same problem. Also on galaxy s8 and android pie. I have already tried various power saving options and to set exclusions for spotify in ram settings etc. nothing worked. I'd be happy about a solution, too!

[Maik95]

I have finally fixed it by deleting the spotify app cache, deleting spotify and reinstalling it. now works flawless. Somehow even the version changed, although google said there was no update available. Maybe it was an update bug. You should defenetly give this a try.

[pedro_1027 · Accepted solution]

Solved it with this: https://community.spotify.com/t5/Android/Support-issue-after-update-to-Android-Pie/td-p/4659865

[jamesrobertwebster]

I had this exact problem. I managed to fix it by changing my 'date and time' settings to 'automatic date and time'...... worked perfectly