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Ongoing Issues

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Topics with Label: auto

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43078 Views
  • 66 replies
  • 25 likes
  • 43078 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878321 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878321 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26467 Views
  • 4 replies
  • 0 likes
  • 26467 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Fluctuating sound with android auto

PlanPremiumCountryAustraliaDeviceOppo r15proOperating SystemAndroid + android auto My Issue,When I connect to auto android and I play any tracks, the sound fluctuates.I have tried resetting my phone, android auto but the problem persists.I have tried...

  • Casual Listener
  • Plan Premium Country Australia Device Oppo r15pro Operating System Android + android auto   My Issue, When I connect to auto android and I play any tracks, the sound fluctuates. I h...
  • Alex
  • Spotify Legend
  • 3392 Views
  • 4 replies
  • 0 likes
  • aa
    auto
    fluctuate
    sound problems
  • 3392 Views
  • 4 replies
  • 0 likes

Spotify auto-starting when i close a call

Spotify app is close in my phone. I make a call with my bluetooth headphones.When the call ends automatically start spotify and playing music!!I have to stop the music.. and close spotify always.Someone have the same problem and any resolution to sol...

  • Visitor
  • Spotify app is close in my phone. I make a call with my bluetooth headphones. When the call ends automatically start spotify and playing music!! I have to stop the music.. and close spotify a...
  • 477 Views
  • 0 replies
  • 0 likes
  • auto
    bluetooth
    start
  • 477 Views
  • 0 replies
  • 0 likes

Spotify fails to launch over Bluetooth in the car with Android Auto

Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...

  • Visitor
  • ...ndroid auto. I would get a quick message about “in the car?  Use the auto app”, then it would shut down. I think the feature in Spotify called “Car View” was involved. This can be turned off in s...
  • 568 Views
  • 0 replies
  • 0 likes
  • Android
    auto
    bluetooth
    fail
  • 568 Views
  • 0 replies
  • 0 likes

Spotify autoplay

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy a70My Question or IssueWhen I turn on my AirPods Spotify automatically plays music, how do I stop this?

  • Newbie
  • Plan Premium Country New Zealand Device Samsung Galaxy a70 My Question or Issue When I turn on my AirPods Spotify automatically plays music, how do I stop this?
  • 505 Views
  • 0 replies
  • 0 likes
  • AirPods
    auto
    automatically
    autoplay
  • 505 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify doesn't seem to be working at the moment

PlanPremiumCountryUnited KingdomDeviceOnePlus 3Operating SystemOreo (Oxygen Os 5.0.8) My Question or IssueRelease 8.4.92.949 When used through Android auto the latest version of Spotify results in errors when select songs directly from the library. R...

  • Regular
  • Plan Premium Country United Kingdom Device OnePlus 3 Operating System Oreo (Oxygen Os 5.0.8)   My Question or Issue Release 8.4.92.949 When used through Android auto the  latest v...
  • Daisy
  • Spotify Legend
  • 2528 Views
  • 6 replies
  • 2 likes
  • Android
    auto
  • 2528 Views
  • 6 replies
  • 2 likes

Android Auto - Spotify doesn't seem to be working right now

This issue has come up before last year in some other discussions, but after the latest update it seems to have returned. This is my first time experiencing it on my phone. About a week after this current Spotify update 8.4.82.664, I've been having i...

  • Casual Listener
  • ...eek after this current Spotify update 8.4.82.664, I've been having issues accessing Spotify through my car's (2017 Elantra) Android Auto display. I can't access any of the Spotify menus or see the N...
  • 1470 Views
  • 0 replies
  • 2 likes
  • Android
    auto
    bluetooth
    doesn't seem to be working
    doesn't work
    Spotify
  • 1470 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution [Android auto] Can't load library when offline

PlanPremiumCountryGermany DeviceGalaxy Note 8Operating SystemAndroid 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064 My Question or Issue It used to be possible to open the library while offline on Android Auto. Since a couple of weeks this doesn't ...

  • Casual Listener
  • Plan Premium Country Germany   Device Galaxy Note 8 Operating System Android 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064   My Question or Issue  It used to be p...
  • jlhardegen
  • Casual Listener
  • 3963 Views
  • 5 replies
  • 0 likes
  • auto
  • 3963 Views
  • 5 replies
  • 0 likes

Solved!! Android Auto - Spotify loading issue

Hey, since the latest Spotify version I experience a loading loop of Spotify.This ends up with the message from Spotify that it's currently not working. The workaround is delte cache and data verytime before I connect my phone to the car's infotainme...

  • Casual Listener
  • Hey,   since the latest Spotify version I experience a loading loop of Spotify. This ends up with the message from Spotify that it's currently not working.   The workaround is delte ca...
  • eblackrose00
  • Roadie
  • 2861 Views
  • 1 replies
  • 0 likes
  • Android
    auto
  • 2861 Views
  • 1 replies
  • 0 likes