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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 54469 Views
  • 68 replies
  • 25 likes
  • 54469 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27726 Views
  • 5 replies
  • 0 likes
  • 27726 Views
  • 5 replies
  • 0 likes

Backlight when using Dark Mode on TV

PlanPremiumCountryUKDevicenVidia Shield Pro with Samsung TVOperating SystemAndroid TV My Question or IssueI noticed that recently when I switch on the "Dark mode" while Spotify is playing on my TV, the background doesn't really turn black like it use...

  • Casual Listener
  • ...potify is playing on my TV, the background doesn't really turn black like it used to. Now the background shows grey, so the TV keeps the backlight on. Now this is something that was changed on recent v...
  • Lionblaze321
  • Casual Listener
  • 1167 Views
  • 11 replies
  • 5 likes
  • background
    backlight
    black
    dark
    darkmode
  • 1167 Views
  • 11 replies
  • 5 likes

Solved!! Spotify's music doesn't sound when my S8 is locked

PlanPremium DeviceSamsung Galaxy S8Operating SystemAndroid 9 pie My Question or IssueWhen locking my phone, after few seconds spotify's music stops. And when I unlock my phone, it starts immediately. How could I solve this?

  • Casual Listener
  • Plan Premium     Device Samsung Galaxy S8 Operating System Android 9 pie   My Question or Issue When locking my phone, after few seconds spotify's music stops. And when I unl...
  • jamesrobertwebster
  • Casual Listener
  • 16569 Views
  • 4 replies
  • 5 likes
  • Android 9
    Android Pie
    background
    music stops
    phone locked
    Samsung s8
  • 16569 Views
  • 4 replies
  • 5 likes

Podcast sort/filter options empty in podcast episode list after app was in the background

PlanPremiumCountryAustriaDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Issue (Bug)In every podcast episode view is the sort/filter list empty, after the app goes in the background. If the app is in the foreground again, I have to go back to a ...

  • Visitor
  • ...he background. If the app is in the foreground again, I have to go back to a previous view and then reenter the episode view to select a filter or a sort option. It is not really a big issue but s...
  • 344 Views
  • 0 replies
  • 1 likes
  • background
    episodes
    filter
    list
    podcast
  • 344 Views
  • 0 replies
  • 1 likes

Frequent crashes in the background in Mobile app

PlanPremiumCountryFinlandDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid 9Spotify version 8.5.84.875My Question or IssueHi. My Samsung S8 is notificating daily about frequent crashes in the background for no reason. Spotify is not even used...

  • Newbie
  • ...bout frequent crashes in the background for no reason. Spotify is not even used (except I'm using it in desktop). This is pretty irritating because battery is dying faster and I'm getting a n...
  • 338 Views
  • 0 replies
  • 0 likes
  • Android
    background
    Crash
    Frequent
    Mobile
  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast with video not playing in background

Plan PremiumCountry USADevice Samsung S8Operating System Android 9My Question or Issue While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone in my pocket to let it just play through my headphones and not on screen. Howev...

  • Visitor
  •   Plan Premium Country USA Device Samsung S8 Operating System Android 9 My Question or Issue   While attempting to play an episode of the MISFITS podcast ep 101, I stuck my phone...
  • Elena
  • Moderator
  • 6030 Views
  • 8 replies
  • 3 likes
  • Android
    background
    podcast
    video
  • 6030 Views
  • 8 replies
  • 3 likes

Spotify runs all day even after I close the application and optimize my phone . . .

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...

  • Visitor
  • ...hrough my morning routine only to have it stay on in the background and stay in my pull-down notification bar. I went into my settings and device management to optimize my device, which should have s...
  • 581 Views
  • 0 replies
  • 0 likes
  • background
    battery
    close
    memory
    notification bar
    Running
  • 581 Views
  • 0 replies
  • 0 likes

extreme background mobile data usage

PlanPremiumCountryGermanyDeviceNokia 8Operating SystemAndroid 9 My Question or Issue Is it only me, or does Spotify use extreme background data?in 1,5 days it already has 7,9MB background data usage. Pretty sure it's because it synchronizes itself al...

  • Roadie
  • Plan Premium Country Germany Device Nokia 8 Operating System Android 9   My Question or Issue   Is it only me, or does Spotify use extreme background data? in 1,5 days it a...
  • groove2spotify
  • Roadie
  • 697 Views
  • 2 replies
  • 0 likes
  • background
    mobile data
  • 697 Views
  • 2 replies
  • 0 likes

Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

  • Regular
  • lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the background...
  • 797 Views
  • 0 replies
  • 5 likes
  • Android 8
    background
    battery drain
  • 797 Views
  • 0 replies
  • 5 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

  • Casual Listener
  • Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...
  • AeroZ
  • Composer
  • 673 Views
  • 1 replies
  • 0 likes
  • background
    playing
    Spotify
    stops
  • 673 Views
  • 1 replies
  • 0 likes

5GB background usage in 1 night

This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS stating that I had only 500MB left after 1 hour. Wit...

  • Regular
  • This morning I woke up with a message from my provider stating that I used up my daily 5GB. I checked which app used it and it was Spotify - see screenshot. After activating another GB I got an SMS s...
  • 478 Views
  • 0 replies
  • 0 likes
  • background
    bug
  • 478 Views
  • 0 replies
  • 0 likes

Solved!! Doesn't work on background / No funciona en segundo plano

HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem with the device or just the Spotify Client. Hola! El p...

  • Casual Listener
  • HI! the problem is that, when I want to use other app or just go to my android home screen, Spotify close it self and the music stop, I can`t find the solution, and I don't know if it's a problem wit...
  • Gabyborro
  • Newbie
  • 14497 Views
  • 6 replies
  • 0 likes
  • autoclose
    background
    doesn't work
    minimizar
    minimize
    no funciona
    segundo plano
  • 14497 Views
  • 6 replies
  • 0 likes

Spotify runs background processes when app is closed

Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background. I have Spotify's Offline mode enabled, so there are no notifications coming in, nor do not have any Spotify widgets activ...

  • Gig Goer
  • Even after I close out Spotify on my device, under Apps > Running, there are 6 Spotify services still running in the background.   I have Spotify's Offline mode enabled, so there are n...
  • pantadeusz
  • Regular
  • 17623 Views
  • 6 replies
  • 3 likes
  • Android
    background
    battery drain
    Lollipop
    processes
  • 17623 Views
  • 6 replies
  • 3 likes

Unbelievable amount of data usage on background

I'm shocked to see how much data spotify used this month just on background. What's wrong with it?

  • Newbie
  • I'm shocked to see how much data spotify used this month just on background.  What's wrong with it? 
  • 518 Views
  • 0 replies
  • 0 likes
  • background
    Usage
  • 518 Views
  • 0 replies
  • 0 likes