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Ongoing Issues

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Topics with Label: Gear S3

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43236 Views
  • 66 replies
  • 25 likes
  • 43236 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878423 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878423 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26499 Views
  • 4 replies
  • 0 likes
  • 26499 Views
  • 4 replies
  • 0 likes

Gear S3 and Spotify downloads (and WiFi connections)

I had problems downloading Spotify playlists on my Gear S3. This solution worked for me. Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10. I changed phones and when I connected my new phone to my existing Gear S3, I had to "switch" the ...

  • Newbie
  • I had problems downloading Spotify playlists on my Gear S3. This solution worked for me.   Setup: Spotify Premium - Gear S3 Frontier - Samsung Galaxy S10.   I changed phones and when I ...
  • lswilson
  • Visitor
  • 781 Views
  • 1 replies
  • 0 likes
  • Android
    Galaxy
    Gear S3
    Spotify
    wifi
  • 781 Views
  • 1 replies
  • 0 likes

Solved!! Problem with my smartwatch

PlanPremiumCountryMexico DeviceSamsung Gear S3Operating SystemAndroid Oreo My Question or Issue I download Spotify on my watch, in settings/playback I got two options (stream on wifi or remote) when I chose remote it doesn't matter if it connected vi...

  • Visitor
  • Plan Premium Country Mexico  Device Samsung Gear S3 Operating System Android Oreo   My Question or Issue   I download Spotify on my watch, in settings/playback I got tw...
  • Noah
  • Spotify Star
  • 1112 Views
  • 1 replies
  • 0 likes
  • bluetooth
    Gear S3
  • 1112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading music to the new Samsung Galaxy Watch or Gear S3

Here is the solution to be able to download music to your Samsung Galaxy Watch or Gear S3 and the Samsung Gear watches with Spotify, to enable you to be able to listen to music from your watch offline when you are away from wifi or bluetooth (out run...

  • Casual Listener
  • Here is the solution to be able to download music to your Samsung Galaxy Watch or Gear S3 and the Samsung Gear watches with Spotify, to enable you to be able to listen to music from your watch o...
  • maqs
  • Newbie
  • 151396 Views
  • 28 replies
  • 57 likes
  • Galaxy Watch
    Gear S3
    samsung watch
  • 151396 Views
  • 28 replies
  • 57 likes

Spotify starts playing after using S Voice or making a Call on Gear S3

PlanPremiumCountry NetherlandsDeviceSamsung Gear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or IssueAfter using S Voice or making a call Spotify thinks it needs to start playing.This is after I have paused the music and have done something ...

  • Newbie
  • Plan Premium Country  Netherlands Device Samsung Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue After using S Voice or making a call Spotify thinks it need...
  • 708 Views
  • 0 replies
  • 6 likes
  • Gear S3
    microphone
  • 708 Views
  • 0 replies
  • 6 likes

Solved!! Solved: No volume control on Gear S3 Tizen 3.0 update

Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store. After udating Gear s3 to latest Tizen 3.0 update volume adjust menu in spotify no longer works, when pressing the volume icon i...

  • Casual Listener
  • Update 2017-12-05: Volume control solved and confirmed working in latest update version 1.2.1 available in gear app store.   After udating Gear s3 to latest Tizen 3.0 update volume adjust menu...
  • profreddan
  • Casual Listener
  • 8262 Views
  • 7 replies
  • 4 likes
  • Android
    Gear S3
    smartwatch
    tizen
  • 8262 Views
  • 7 replies
  • 4 likes