Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Loading Screen

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47312 Views
  • 66 replies
  • 25 likes
  • 47312 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880115 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880115 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26876 Views
  • 4 replies
  • 0 likes
  • 26876 Views
  • 4 replies
  • 0 likes

Can't share songs

My plan is the coolest.I'm on premium.Android, SA71.Brazil. Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arrow appears, so I can retry it, but I can't click on the options right belo...

  • Casual Listener
  • My plan is the coolest. I'm on premium. Android, SA71. Brazil.     Whenever I try to share a song, a gray card starts loading and it keeps loading until it fails. A circular white arr...
  • ertekcansu
  • Newbie
  • 733 Views
  • 7 replies
  • 3 likes
  • It was never about the songs
    Loading Screen
    loading where Jesus's nemesis resides
    nightmare loading
    Share crash
    share music
    UNABLE TO SHARE MUSIC
  • 733 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify stations app wont load

Plan:PremiumCountry:USADevice:Samsung Galaxy S20 Ultra Operating System:Android 10 My Question or Issue:The Spotify stations app will rarely get past the spinning circle loading screen. I've tried restarting the app and uninstalling and reinstalling ...

  • Casual Listener
  •   Plan: Premium Country: USA Device: Samsung Galaxy S20 Ultra  Operating System: Android 10   My Question or Issue: The Spotify stations app will rarely get past the spinnin...
  • Ver
  • Spotify Legend
  • 503 Views
  • 1 replies
  • 1 likes
  • Loading problems
    Loading Screen
    Spotify Stations
  • 503 Views
  • 1 replies
  • 1 likes