Spotify stations app wont load

[lostmonkey]

Plan:

Premium

Country:

USA

Device:

Samsung Galaxy S20 Ultra 

Operating System:

Android 10

My Question or Issue:

The Spotify stations app will rarely get past the spinning circle loading screen. I've tried restarting the app and uninstalling and reinstalling it but it still doesn't work.

[Ver]

Hey @lostmonkey,

Thanks for getting in touch with us 🙂

The troubleshooting steps you've tried are very good. We'd like to suggest a few more. It's a good idea to give these steps a go and run a clean reinstall. By doing that you can make sure the app is up-to-date and the cache is not causing this issue.

If that doesn't do the trick, you can try with another network. If that doesn't help, you can try logging in to another account on the same device. Does the issue persists?

Let us know how it goes. We'll be right here if you have any questions.