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Topics with Label: MIUI

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 43363 Views
  • 66 replies
  • 25 likes
  • 43363 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878499 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878499 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26527 Views
  • 4 replies
  • 0 likes
  • 26527 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify shuts down

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 under MIUI 10 Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings bu...

  • Regular
  • Plan Premium Country Argentina  Device Xiaomi Redmi S2  Operating System Android 9 under MIUI 10   Spotify stops playing music and it happens every three or five minutes, t...
  • Petya
  • Community Legend
  • 2580 Views
  • 3 replies
  • 1 likes
  • MIUI
    Redmi
    Xiaomi
  • 2580 Views
  • 3 replies
  • 1 likes

Albums and songs not working

Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album. Device: Redmi Note 3Spotify Version: 8.4.39.673

  • Casual Listener
  • Whenever I try to click on an album or a song, it shows "Sorry. Something went wrong.". I can listen to songs on shuffle or as playlist but can't listen to a specific song or album.   Device: ...
  • 512 Views
  • 0 replies
  • 0 likes
  • Albums
    MIUI
    Xiaomi
  • 512 Views
  • 0 replies
  • 0 likes

Spotify on Android 5.1.1 can't stream to Android SmartTV

Hi allI have had a problem with the Spotify Smart TV app for about two months. Here is what I do:1) Power on my Android phone and my Android SmartTV2) Open Spotify app on the SmartTV3) Open Spotify app on the phone4) Select a song on my phone and sta...

  • Casual Listener
  • ...appening and how do I fix it? I have already tried removing Spotify from my phone and reinstall it several times, but with no luck. Phone: Android 5.1.1 running MIUI7 TV: Philips 48PFS8109/12 with A...
  • user-removed
  • Not applicable
  • 1660 Views
  • 6 replies
  • 0 likes
  • Android
    MIUI
    Philips
    SmarTV
    Spotify
    streaming to devices
  • 1660 Views
  • 6 replies
  • 0 likes

Solved!! Track info can't be read in notifications

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI 7 this was not a problem for Spotify (although it...

  • Casual Listener
  • Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI...
  • ubiq1
  • Casual Listener
  • 4066 Views
  • 5 replies
  • 0 likes
  • illegible
    invisible
    MIUI
    notification center
    text
    Xiaomi
  • 4066 Views
  • 5 replies
  • 0 likes