Spotify shuts down

[marcosfdez109]

Plan

Premium

Country

Argentina 

Device

Xiaomi Redmi S2 

Operating System

Android 9 under MIUI 10

Spotify stops playing music and it happens every three or five minutes, ten minutes would be a miracle. I thought it was because of the battery life settings but everything seems fine there. It only happens when it runs on background. When I open the app again after the shutting down, the songs that was being played is in 0:01, it is not set in the minute that it stopped. Sometimes I play again from 1:00 for example, and if it stops again and I open the app again, the song that was being played is in 1:00, otherwise is always in 0:01. I don't know what to do. 

[Petya]

Hey @marcosfdez109,

Thanks for letting us know about this!

Please follow the steps in this post in the exact same order as given there and let us know if that helps.

We're here for you 🙂

[marcosfdez109]

I've done that and it seemed to work, but around a week later the problem is back, in the same way. I don't want to make reinstallations all the time, I have 10gb in downloads that I don't want to do again. 

[Petya]

Hey @marcosfdez109,

Thanks for following the steps we provided you with.

Please make sure to vote for this Ongoing Issue by pressing +VOTE. You can also subscribe to get relevant updates.

Have a nice day!