Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Onkyo

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 44011 Views
  • 66 replies
  • 25 likes
  • 44011 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878836 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878836 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26614 Views
  • 4 replies
  • 0 likes
  • 26614 Views
  • 4 replies
  • 0 likes

Spotify randomly stops on Onkyo 646 reciever

While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect" Tried both wired and WiFi connection, results are the sameLatest firmware on all devicesNetgea...

  • Newbie
  • While streaming Spotify through an android phone to my Onkyo TX NR646 receiver, playback stops randomly and the receiver disconnects from "Spotify connect"  Tried both wired and WiFi c...
  • strongbruce619
  • Visitor
  • 1117 Views
  • 1 replies
  • 0 likes
  • Onkyo
    random stops
  • 1117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music ends and the next one does not come out

PremiumBrasil(Motorola G4 Plus)(Android 7.0)(Onkyo TX-NR686) In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music without problems but when it finishes and starts playing the next one ...

  • Casual Listener
  • Premium Brasil (Motorola G4 Plus) (Android 7.0) (Onkyo TX-NR686)  In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music w...
  • Katerina
  • Spotify Legend
  • 482 Views
  • 3 replies
  • 0 likes
  • Onkyo
  • 482 Views
  • 3 replies
  • 0 likes

Spotify connect only works for a few seconds then goes back to local play

Hello, i have a problem with spotify connect on my onkyo reciver ( TX-NR646)when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select it it plays for like 5 seconds and then it returns the sound to ...

  • Regular
  • Hello,   i have a problem with spotify connect on my onkyo reciver ( TX-NR646) when is use spotify on my samsung galaxy s6 i go to availible devices and i see my onkyo there, when i select i...
  • jeffrey980
  • Regular
  • 1282 Views
  • 2 replies
  • 0 likes
  • Connect
    Onkyo
    Spotfy connect
  • 1282 Views
  • 2 replies
  • 0 likes