Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: playing

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 50703 Views
  • 66 replies
  • 25 likes
  • 50703 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881437 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881437 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27266 Views
  • 4 replies
  • 0 likes
  • 27266 Views
  • 4 replies
  • 0 likes

Superuser Contribution how to listen to songs from several playlists?

PlanPremium Device(Samsung tablet)Operating System(Android.) My Question or Issue Hi,Could you please tell me: 1) how to listen to all songs that have been downloaded to the device ?(it's very frustrating - tracks from playlists are not included in t...

  • Newbie
  • Plan Premium   Device (Samsung tablet) Operating System (Android.)   My Question or Issue   Hi, Could you please tell me:   1) how to listen to all songs that have be...
  • CarlosE
  • Moderator
  • 9435 Views
  • 11 replies
  • 2 likes
  • playing
    Playlists
    shuffle
  • 9435 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify tries to play on my other device!?

PlanPremiumCountryNorwayDeviceTablet and phone, both with Android 11.Operating SystemAndroid 11My Question or Issue When I use Spotify on my tablet, Spotify tries to start playing on my phone via a notification. The notification can't be deleted. I f...

  • Newbie
  • ...tart playing on my phone via a notification. The notification can't be deleted. I first have to start Spotify on my phone for it to be deleted. The same happens when I use Spotify on my phone, it t...
  • Alex
  • Spotify Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Android
    playing
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing after being closed.

PlanFamily PremiumCountryCosta Rica DeviceHuawei P10 Lite Operating SystemAndroid My Question or IssueI have Spotify open and playing, then I decide to close all the apps, I see that Spotify slides and closes, but in the notification area, Spotify ke...

  • Regular
  • Plan Family Premium Country Costa Rica    Device Huawei P10 Lite   Operating System Android   My Question or Issue I have Spotify open and playing, then I decide to c...
  • Petya
  • Community Legend
  • 13127 Views
  • 1 replies
  • 1 likes
  • after
    closing
    keeps
    music
    playing
  • 13127 Views
  • 1 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

  • Casual Listener
  •   Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...
  • 1_d28ex-u0fqr
  • Regular
  • 1523 Views
  • 3 replies
  • 0 likes
  • Individual
    music
    playing
  • 1523 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops automatically on Galaxy S9

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueSpotify stops automatically when streaming to Bluetooth speaker / headphones. App is prevented from sleep and I've disabled notifications yet (what is ad...

  • Newbie
  •   Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Spotify stops automatically when streaming to Bluetooth speaker / hea...
  • SilviuCristian
  • Visitor
  • 1432 Views
  • 2 replies
  • 1 likes
  • bluetooth
    playing
    stops
  • 1432 Views
  • 2 replies
  • 1 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

  • Casual Listener
  • ...ackground and plays music for like 10 minutes, then, out of the blue it just stops playing. When i open spotify and start playing again, it happens again...   Don't know what is going on but it's p...
  • AeroZ
  • Composer
  • 662 Views
  • 1 replies
  • 0 likes
  • background
    playing
    Spotify
    stops
  • 662 Views
  • 1 replies
  • 0 likes

Music starts playing during calls

Over the last couple of weeks, this has happened three times on my Android device and had never happened before that (using Android devices with Spotify for years prior). It has happened both during a phone call and a Skype call that music has starte...

  • Regular
  • ...oth during a phone call and a Skype call that music has started playing through my device. Fortunately the volume level has been ambient enough that it's just made for interesting background music, h...
  • 3408 Views
  • 0 replies
  • 2 likes
  • call
    Calls
    music
    phone
    playing
    Skype
    starting
    starts
  • 3408 Views
  • 0 replies
  • 2 likes