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Please see below the most popular frequently asked questions.

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Ongoing Issues

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Topics with Label: problems

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 42911 Views
  • 66 replies
  • 25 likes
  • 42911 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878239 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878239 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26441 Views
  • 4 replies
  • 0 likes
  • 26441 Views
  • 4 replies
  • 0 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

  • Newbie
  •   Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...
  • Dessi
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • Android
    bugs
    Equalizer
    Glitches
    Issues
    poweramp
    problems
    volume issues
  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Itunes Syncing Problems

Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first it worked, and I synced the songs to the desktop a...

  • Casual Listener
  • Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first...
  • Alejandar
  • Spotify
  • 410 Views
  • 1 replies
  • 0 likes
  • itunes
    problems
    Syncing Local FIles
  • 410 Views
  • 1 replies
  • 0 likes

How to Contact Spotify Directly for Unsolved Matters?

If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved? Im sure more than just myself have experienced this issue and have also been forced to cancel subscription u...

  • Casual Listener
  • If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved?  Im sure more than just myself have experienced t...
  • 561 Views
  • 0 replies
  • 0 likes
  • contact
    Directly
    Earth
    how to
    problems
    solutions
    Spotify
    to
    Unsolved
  • 561 Views
  • 0 replies
  • 0 likes

My music keeps pausing after each song, when I'm not on the app

I already tried to reach install the appI have tried to change certain settingsNothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that even necessary. The issue has been happening for the past t...

  • Newbie
  • I already tried to reach install the app I have tried to change certain settings Nothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that ...
  • Joe
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • pausing
    problems
  • 413 Views
  • 1 replies
  • 0 likes

Spotify Playlist Problem

As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i scroll over them the app lags terribly. Id rather not...

  • Newbie
  • As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i sc...
  • 412 Views
  • 0 replies
  • 0 likes
  • problems
  • 412 Views
  • 0 replies
  • 0 likes

Solved!! Spotify only repeats one song

I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to.I have got Spotify Free

  • Casual Listener
  • I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to. I have got Spotify Free
  • atom1989
  • Community Legend
  • 3138 Views
  • 6 replies
  • 0 likes
  • problems
  • 3138 Views
  • 6 replies
  • 0 likes